Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Esperencia Kernisant

Manhattan,NY

Summary

High school graduate with knowledge of ongoing industry-standards. Looking to obtain a position in a company that will revolutionize my work experience and push my potential beyond its capabilities. Bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Mixologist/Server

Starbucks Reserve
03.2024 - Current
  • Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Promoted a positive work environment through effective communication and teamwork among colleagues.
  • Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.

Warehouse Worker/Cashier

Trader Joe's
05.2023 - 01.2024
  • Assist customers in locating desired items in the store
  • Provide basic customer service such as greeting and assisting customers with special requests
  • Assist customers with returning merchandise.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.

Shake shack

12.2022 - 04.2023
  • Cleaning up the restaurant
  • Serving the guest
  • Cooking, cleaning, and prepping for the guest
  • Providing great hospitality.

Front Desk Clerk/Secretary

Canarsie Family Health
11.2021 - 01.2022
  • Working in a receptionist capacity to greet clients, customers, and visitors
  • Answering and directing phone calls
  • Organizing documents and paperwork and maintaining a filing system
  • Assisting supervisors and staff with company projects and tasks.

Education

New York School of Medical And Dental Assistant
Long Island City, Queens

Cna - CNA

Tia School of Allied Health
New York, NY
01.2023

Skills

  • Technological Skills include using Google Suites, Microsoft Office, Navigating computers and YouTube content management
  • Interpersonal Skills include collaboration, leadership, adaptability, enthusiasm, and dependability Attention to detail, organizational and communication skills Time management
  • Degree
  • Food handling certification
  • High School diploma
  • Cna license

Awards

  • 100% Attendance - Spring 2018
  • Self Determination - 2017-2018
  • Math Improvement - 2016-2017

Timeline

Mixologist/Server

Starbucks Reserve
03.2024 - Current

Warehouse Worker/Cashier

Trader Joe's
05.2023 - 01.2024

Shake shack

12.2022 - 04.2023

Front Desk Clerk/Secretary

Canarsie Family Health
11.2021 - 01.2022

New York School of Medical And Dental Assistant

Cna - CNA

Tia School of Allied Health

Similar Profiles

CREATE PROFILE
Esperencia Kernisant