Overview
Work History
Education
Skills
Timeline
Generic

Espie Montes

Alexandria,VA

Overview

24
24
years of professional experience

Work History

Patient Care Advocate

CareXM
11.2021 - Current
  • Answering 200+ calls- Healthcare- Office messages for Providers, Caregivers, and
  • Healthcare staff On Call

Admissions Assistant/MediCal Biller/Reception

Kei- Ai Healthcare
06.2019 - 05.2021
  • Admitting new patients from other facilities, coordinating with hospital and case managers for patient admission information
  • MediCal Billing Biweekly and submitting
  • Tars and Authorizations for patients
  • Answering phones and assisting visitors and patients
  • Ordering supplies for Kei Ai Staff, and faxing, emailing, printing and other given tasks.

Medical Records Clerk/ Birth Clerk

Garfield Medical Center
11.2009 - 06.2018
  • Creating, assembling, distributing, and maintaining patients' medical records primarily in electronic format to ensure smooth functioning of medical records department
  • Scanned new discharge charts into the electronic medical record system as well as maintained completed medical records
  • Answered requests from healthcare providers for medical records timely and appropriately as well as researched lost or missing documents and patient information in accordance with established procedures
  • Assisted in maintenance of medical charts and/or electronic medical record

Receptionist/ Medical Records Clerk

Medlink Healthcare
01.2002 - 11.2009
  • Answer incoming calls, fax, mail, assist CEO, medical records, emails, customer service
  • Answer phones, kindly talk patients through the steps and answer their questions and concerns
  • Organize and prioritize requests for medical records, and route medical records appropriately based on patient's time of exam
  • Provide courteous and professional service to attorneys, referring physicians, and patients requesting medical records
  • Makes copies of transcribed reports and prepares for send out to referring physicians, insurance companies, etc
  • Monitors all outgoing charts by utilizing an out guide
  • Two For Women- OBGYN

Medical Front/Back Office

Two For Women-OBGYN
01.2002 - 02.2005
  • Scheduling appointments, answering phones, faxing, emailing
  • Creating and assembling charts also assisted in setting up exam rooms and cleaning up after each appointment
  • Would sterilize medical equipment daily.

Information Coordinator/ Receptionist

Glendale Chamber of Commerce
12.1999 - 01.2002
  • Information Coordinator/ Receptionist
    December 1999 to January 2002
    Receptionist, attend board meetings, answer phones, customer service, prepare packets, fax, email

    Education- Bellarmine Jefferson High School 1998

    Skills- CPR certified, bilingual, speaks Spanish

Education

High School Diploma -

Bellarmine Jefferson High School
Burbank, CA
06.1998

Skills

  • Monitoring Tools
  • Patient Interviewing Skills
  • Investigate Complaints
  • Quality Assurance
  • Organizational Skills
  • Spanish Fluency
  • Registration Paperwork
  • Multitasking Abilities
  • Patient Care

Timeline

Patient Care Advocate

CareXM
11.2021 - Current

Admissions Assistant/MediCal Biller/Reception

Kei- Ai Healthcare
06.2019 - 05.2021

Medical Records Clerk/ Birth Clerk

Garfield Medical Center
11.2009 - 06.2018

Receptionist/ Medical Records Clerk

Medlink Healthcare
01.2002 - 11.2009

Medical Front/Back Office

Two For Women-OBGYN
01.2002 - 02.2005

Information Coordinator/ Receptionist

Glendale Chamber of Commerce
12.1999 - 01.2002

High School Diploma -

Bellarmine Jefferson High School

Similar Profiles

CREATE PROFILE
Espie Montes