Overview
Work History
Education
Skills
Certification
Timeline
Generic

Espris Hight

Pleasanton,CA

Overview

2
2
years of professional experience
1
1
Certification

Work History

District Manager

Healthcare Services Group, Inc
12.2021 - 09.2022
  • Manages fours accounts in a certain geographic region in accordance with rules and procedures, as well as federal and state regulations.
  • Ensures that food quality requirements, inventory levels, food safety norms, and customer service expectations are fulfilled by providing leadership, support, and direction.
  • Keeps track of revenue and expenses, as well as food, supplies, personnel, and equipment.
  • Interviewed, recruited, and trained Account Managers in Nutrition Services.
  • Improved district operations efficiency by streamlining processes and implementing best practices.
  • Reduced operational costs through effective budget management and resource allocation.
  • Enhanced employee productivity by providing training, guidance, and performance evaluations.
  • Enhanced team productivity by providing regular training sessions on food safety, sanitation, and dietary guidelines.
  • Developed strong relationships with vendors, resulting in better pricing and more reliable deliveries for necessary supplies.
  • Increased employee retention rate through proactive leadership style focusing on open communication and staff recognition for hard work and achievements.

Dietary Manager

Healthcare Services Group, Inc
07.2021 - 12.2021
  • Interviewed, recruited, and trained dietary staff to offer the best service possible.
  • Oriented new recruits and coordinated on-the-job training.
  • Motivated employees who operate at a high level of efficiency and quality.
  • Checked production for safety, consistency, and proper portioning.
  • Consulted with dietitians to develop meals that met the nutritional requirements of patients.
  • Completed detailed nutritional assessments of each patient based on health history, medical conditions, and energy requirements.
  • Purchased food supplies for the department within budget constraints.
  • Consulted with residents to ascertain their level of satisfaction, product quality, and personal preferences.
  • Maintained compliance with health codes, sanitation standards, and license regulations, avoiding the imposition of potentially significant deficiencies.
  • Developed positive connections with vendors, administrators, and other clients.
  • Verified and filed timekeeping information to ensure that payroll processing is correct and efficient.
  • Dedicated time and effort to resolving unique and reoccurring problems, fostering loyalty, and optimizing operations.

Director of Nutritional Services

Dycora Transitional Health
06.2020 - 06.2021
  • Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient.
  • · Monitored patient condition, including interpreting and tracking % food intake, significant weight change and updating team members on changes in stability or acuity.
  • Communicated with healthcare team members to plan, implement, and enhance treatment strategies.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Educated family members and caregivers on patient care instructions.
  • Ensure dietary needs are met, are within the approved special dietary regulations, while considering patient preferences and adhering to company policy, as well as state and local regulations.
  • Oversees in-service training of personnel focusing on food safety & sanitation, HACCP, and culinary techniques.
  • Recruited, hired, and coached employees to offer high-quality, cost-effective care to all residents.
  • Motivated staff to perform at peak efficiency and quality.
  • Completed all task within budget by increasing revenues, controlling food costs, and tracking expenses.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Purchased food and cultivated strong vendor relationships.
  • Consulted with dietitians to plan menus appropriate for patient needs.

Education

Master of Science - Applies Nutrition/RDN Focus

University of New England
Biddeford, ME
05.2024

Bachelor of Science - Nutrition And Food Sciences

California State University San Bernardino
San Bernardino, CA
06.2014

Skills

  • Staff Recruiting
  • Multi-Unit Management
  • Delivering Presentations
  • Problem-Solving
  • Attention to Detail
  • Critical Thinking
  • Qualitative and Quantitative Research
  • Interdisciplinary Collaboration
  • Food Safety
  • Community Outreach
  • Medical Nutrition Therapy
  • Nutrition Assessment

Certification

  • ServeSafe Manager, ANSI
  • CITI Program

Timeline

District Manager

Healthcare Services Group, Inc
12.2021 - 09.2022

Dietary Manager

Healthcare Services Group, Inc
07.2021 - 12.2021

Director of Nutritional Services

Dycora Transitional Health
06.2020 - 06.2021

Master of Science - Applies Nutrition/RDN Focus

University of New England

Bachelor of Science - Nutrition And Food Sciences

California State University San Bernardino
  • ServeSafe Manager, ANSI
  • CITI Program

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Espris Hight