Esrath Rahi
Brooklyn
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
4
4
years of professional experience
Work History
Cashier Assistant Manager
Dunkin' Donuts Franchising
Brooklyn
10.2023 - Current
- Managed the store's inventory levels by conducting regular audits and ordering new stock as needed.
- Ensured compliance with all company policies and procedures.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Welcomed customers, offering assistance to help find store items.
- Performed other duties as assigned by management.
- Processed customer payments quickly and returned exact change and receipts.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Coordinator
Grameenphone
Chittagong
01.2021 - 02.2022
- Delegated work to staff, setting priorities and goals.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Resolved customer complaints or answered customers' questions.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Education
Bachelor of Arts - English
University of Chittagong
Chittagong, Bangladesh01-2022
High School Diploma -
Chittagong City College
Chittagong, Bangladesh03-2014
High School Diploma -
Public High School
Chittagong, Bangladesh03-2012
Skills
- Time management
- Team collaboration
- Customer service
- Employee training
- Decision-making capacity
- Quality assurance
- Team leadership
- Schedule coordination
- Conflict resolution
- Effective communication
- Organizational skills
- Writing requirements
- Patient registration
- Relationship building
Timeline
Cashier Assistant Manager
Dunkin' Donuts Franchising
10.2023 - Current
Coordinator
Grameenphone
01.2021 - 02.2022
Bachelor of Arts - English
University of Chittagong
High School Diploma -
Chittagong City College
High School Diploma -
Public High School
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