Abdessamed Belfiroud
Alexandria,VA
Summary
Reliable food service professional with background in non-restaurant environments and ready for fast-paced work. Team-oriented, quick to help and focused on guest satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Banquet Server
Hilton Garden Inn
08.2017 - 03.2020
- General duties and responsibilities
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Communicated with chefs regarding any special requests from guests.
- Replenished buffet lines with fresh foods as needed.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Cleared away used plates and utensils following end of meal service.
- Set up stations for serving meals according to established guidelines.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Adhered to sanitation and safety policies, protecting establishment, and patrons.
Banquet Server
The Westin Crystal city
05.2015 - 08.2017
- General duties and responsibilities
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Used clear communication to relay food and drink orders to kitchen staff.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Stocked service stations with ice, napkins and straws.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
Server
Leopold Cafe
02.2014 - 05.2015
- Accurately recorded orders on cash register and point-of-sale system.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Stayed informed about daily specials, new menu items, promotions.
- Addressed complaints to kitchen staff and served replacement items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Checked food before serving it to customers.
Education
High School Diploma -
Washington Lee High School
01-2017
Northern Virginia Community College
Skills
- Customer Service
- Food Handling
- Food Service
- Guest Relations
- Banquet Hall Set up
- Buffet Management
- Table Setting Arrangements
- Clear Communication
- Event Setup
- Safe Food Handling
- Ordering Procedures
- Team Collaboration
- Flexible Schedule
- Banquet Coordination
- Special Dietary Requirements
- Buffet Setup and Takedown
Certification
TIPs Certification
Timeline
Banquet Server
Hilton Garden Inn
08.2017 - 03.2020
Banquet Server
The Westin Crystal city
05.2015 - 08.2017
Server
Leopold Cafe
02.2014 - 05.2015
High School Diploma -
Washington Lee High School
Northern Virginia Community College