Essama Akouma
Decatur ,IL
Summary
Dynamic professional with a proven track record at Archer Daniels Midland Company, excelling in process improvements and team collaboration. Skilled in troubleshooting and data entry, I effectively reduced downtime and enhanced productivity. My attention to detail and problem-solving abilities drive operational efficiency and ensure compliance with industry standards.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operator
Archer Daniels Midland Company
02.2025 - Current
- Operated machinery to maintain production flow and efficiency.
- Monitored equipment performance, identifying and addressing issues promptly.
- Trained junior operators on safety protocols and operational procedures.
- Implemented process improvements, reducing downtime during shifts.
- Conducted quality control checks to ensure product compliance with standards.
- Coordinated with team members to optimize workflow and enhance productivity.
- Maintained accurate records of production metrics and equipment maintenance logs.
- Assisted in troubleshooting mechanical failures, minimizing disruption to operations.
GMP Cleaning
Austin Industries
05.2024 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Spark Driver
Walmart
09.2023 - 05.2024
- Operated delivery vehicles safely and efficiently to meet customer needs.
- Navigated routes using GPS technology, ensuring timely deliveries.
- Conducted pre-trip inspections to maintain vehicle safety standards.
- Assisted with loading and unloading merchandise at delivery sites.
- Managed delivery schedules while adapting to changing priorities.
- Communicated effectively with team members and customers regarding delivery status.
- Adhered to company policies and traffic regulations during operations.
- Maintained accurate records of deliveries and vehicle maintenance logs.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Account Manager
Afriland First Bank
08.2020 - 06.2021
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Coordinated account activities, ensuring timely resolution of client inquiries and issues.
- Analyzed clients' financial needs, providing tailored solutions to meet their objectives.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
- Managed account portfolios, tracking performance metrics to identify growth opportunities.
- Conducted regular reviews of client accounts to ensure compliance with banking regulations.
- Trained junior staff on best practices for account management and client engagement strategies.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Achieved or exceeded company-defined sales quotas.
- Recorded accurate and efficient records in customer database.
- Maintained current knowledge of evolving changes in marketplace.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Led initiatives to enhance operational efficiency, resulting in improved customer service outcomes.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Cashier
Auchan Hypermarket
06.2017 - 03.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring all transactions balanced at end of shift.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
Teller
Sberbank
07.2015 - 06.2017
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
- Assisted customers with account inquiries and provided product information to enhance service experience.
- Maintained compliance with banking policies and procedures, mitigating risks associated with financial transactions.
- Collaborated with team members to resolve client issues promptly, improving overall customer satisfaction rates.
Accountant
Port Authority of Douala
06.2009 - 07.2014
- Managed monthly financial close processes, ensuring accuracy and compliance with accounting standards.
- Streamlined accounts payable and receivable functions to enhance cash flow management.
- Developed detailed financial reports for senior management, facilitating informed decision-making.
- Oversaw preparation of tax returns, ensuring timely submission and adherence to regulations.
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Accounting Technician
Port Authority of Douala
09.2007 - 06.2009
- Assisted with data entry for financial transactions and recordkeeping.
- Supported preparation of monthly financial reports and reconciliations.
- Learned accounting software to manage invoices and payments efficiently.
- Collaborated with team members to ensure accurate data processing.
- Maintained organized filing systems for documentation and reports.
- Participated in training sessions to enhance understanding of accounting principles.
- Conducted routine audits to ensure compliance with internal policies.
Education
Bachelor of Science - Economics
Michurinsk State Agrarian University
Tambov,Russia07.2020
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Data entry
- Analytical thinking
- Issue resolution
- Staff management
- Project management
Certification
Microsoft 365 fundamentals
Languages
Africain language
Professional Working
French
Professional Working
Russian
Professional Working
English
Professional Working
Timeline
Operator
Archer Daniels Midland Company
02.2025 - Current
GMP Cleaning
Austin Industries
05.2024 - 02.2025
Spark Driver
Walmart
09.2023 - 05.2024
Account Manager
Afriland First Bank
08.2020 - 06.2021
Cashier
Auchan Hypermarket
06.2017 - 03.2020
Teller
Sberbank
07.2015 - 06.2017
Accountant
Port Authority of Douala
06.2009 - 07.2014
Accounting Technician
Port Authority of Douala
09.2007 - 06.2009
Bachelor of Science - Economics
Michurinsk State Agrarian University