Summary
Work History
Education
Skills
Timeline
Generic

Essance Irwin

Quincy,Illinois

Summary

Dynamic and reliable professional with a proven track record at Niemanns, excelling in team management and event planning. Enhanced customer satisfaction and increased sales through exceptional service and effective upselling. Skilled in inventory monitoring and food safety, consistently delivering outstanding catering experiences.

Work History

Catering Assistant

Niemanns
11.2024 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to execute seamless catering events for clients.
  • Coordinated closely with other staff members during events for smooth service delivery.

CSA

Niemanns
11.2024 - Current
  • Increased sales through effective product recommendations and upselling techniques.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.

Cashier and Line

Qdoba
12.2023 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register
  • Prepared the customers food.

Aisles Online

HyVee
08.2021 - 10.2022
  • Shopped for people who placed orders online.
  • Made sure to suggest substitutional items if the item they wanted was no longer available.
  • Great communication skills, if the customer is was uncertain. I’d help them make a decision that works best for them.

Education

Quincy Senior High School
Quincy, IL
05.2023

Skills

  • Reliability and punctuality
  • Team management
  • Inventory monitoring
  • Food safety
  • Safe food handling
  • Event planning

Timeline

Catering Assistant

Niemanns
11.2024 - Current

CSA

Niemanns
11.2024 - Current

Cashier and Line

Qdoba
12.2023 - 11.2024

Aisles Online

HyVee
08.2021 - 10.2022

Quincy Senior High School

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Essance Irwin