Essence Edwards

• Implemented individualized treatment plans to enhance client engagement and skill acquisition.
• Monitored client progress through consistent data collection and analysis for informed decision-making.
• Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
• Streamlined documentation processes, improving timely reporting of client outcomes and behaviors observed.
• Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
• Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
• Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
• Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
• Worked as part of collaborative team to address changing needs of children and families.
• Kept accurate records by documenting progress and adhering to prescribed behavior plan.
• Improved client's daily living skills with personalized training sessions, enhancing their independence and quality of life.
• Fostered positive learning environment, applying ABA principles to reduce challenging behaviors effectively.
• Developed and implemented strategies to increase verbal behavior, enabling clients to communicate needs more effectively.

• Utilized natural and artificial lighting to capture desired images and maintain quality.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Updated account information to maintain customer records.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Took photos from different angles and perspectives to capture perfect images.
• Scheduled studio appointments to shoot wide variety of subjects.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Digitally edited photos to enhance appearance.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Assisted clients in selecting poses and backgrounds to photograph different looks, concepts and locations.
• Handled customer inquiries and suggestions courteously and professionally.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Worked with a class of 12 toddlers,

• Organized snack time and nap hours.
• Guided students to develop social, emotional and physical skills.
• Interacted with children one-on-one and in small groups to enhance and support learning activities.
• Generated different sensory activities as well as art projects
• Diaper changing/potty training
• Supported student physical, mental, and social development using classroom games and activities.
• Supervised lunch and daily student intake and dismissal.
• Communicated with parents to inform about child's progress and classroom behavior.
• Monitored classroom to verify safe and secure environment.
• Assisted in lesson planning and classroom management, enhancing learning environment for students.
• Supervised recess, lunch and daily student intake and dismissal.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.

My time as a sales associate involved me trying to sell as much product I was assigned

• Demonstrate the product, whether it was food, cleaning products, electronics, etc.
• Whatever the product, my mission was to inform potential customers about how my product will benefit them
• Maintain a clean demo space, cooking food, making sure there were always samples available
• Lift 30-40 lbs, stand for entire shift,
• Keep a professional appearance, speak to crowds of people.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Answered customer questions about products and services, helped locate merchandise
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Assisted customers with product selection and inquiries to enhance shopping experience.
• Demonstrated product features and benefits, fostering customer engagement and satisfaction.

• Worked with children of varying age, interest, skill, and developmental levels.
• Evaluated campers' progress and provided feedback to parents.
• Led groups of children safely through variety of camp activities.
• Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
• Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
• Documented activities, injuries and accidents to inform parents and maintain consistent records.
• Supported children by actively listening and offering encouragement.
• Administered first aid quickly to provide health and safety to campers.
• Supervised daily activities, ensuring safety and engagement for children aged 2-5.
• Collaborated with other camp counselors to design fun and enriching learning activities for campers.
• Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.

• This job required me to serve people at events, mainly making sure everyone was satisfied with their food
• I mainly impacted the customers, their satisfaction made me happy and they would be able to see that through my work
• Skills used include customer service, serving, cleaning, communication, and teamwork.
• Trained new staff on menu items, service protocols, and customer interaction techniques.
• Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
• Resolved customer complaints promptly, fostering positive relationships and repeat business.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.