Essence Farmer
Denver,CO
Summary
Bilingual Professional in Real Estate, Office Management, and Supervising. Well-versed and advanced in all Microsoft Office systems. Detail-oriented and career-driven, focused on maintaining professionalism with all company standards and policies. Effective communicator, ambitious, positive attitude with high customer service experience and relations. Easily adaptable to high-pressure, dynamic situations.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Real Estate Agent
KWRealty Urban Elite
02.2023 - Current
- Responsible for presenting purchase offers to sellers for consideration
- Negotiate prices or other sales terms
- Compare a property with similar recently sold properties to decide its competitive market price
- Appraise property values
- Advise clients on market conditions, prices, mortgages, legal requirements, and related matters
- Promote sales of properties through advertisements, open houses, and participation in multiple listing services
- Develop content for sales presentations and other materials
- Accompany buyers during visits to and inspections of properties and recommend to them the suitability and value of the property they visit
- Prepare documents such as representation contracts, purchase agreements, closing statements, deeds, and leases
- Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that the terms and conditions of the purchase agreement are met before closing dates
- Coordinate property closings, overseeing the signing of documents and disbursement of funds.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Front Desk Supervisor
Le Meridien Denver
08.2022 - Current
- Responsible for running the hotel front lobby including welcoming visitors, taking their information and choosing the best room to fit their needs
- Train and supervise front office staff (check-in and check-out)
- Prepare front desk payroll information
- Evaluate performance and recommend merit increases and disciplinary actions
- Aid in hiring and training
- Ensure adherence to departmental policies and procedures, including patient privacy
- Maintain departmental day-to-day front office operations, checked and prioritized workflow, and efficient patient flow
- Coordinate with the Director of Operations to ensure a smoothly running office
- Prepare a monthly status report regarding front office performance, proposing solutions to any challenges
- Resolve patient complaints and answer questions regarding policies and procedures
- Actively participates as a front desk staff member, performing all daily responsibilities as needed.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
Office Manager
Hygiene Connection
12.2019 - 08.2022
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Education
Licensed Broker/Realtor - Real Estate
American Real Estate College
Denver, CO02.2023
High School Diploma -
Southfield High School
Southfield, MI07.2018
Skills
- Hospitality Services
- Pricing Negotiation
- Closing Support
- Employee Supervision
- Data Entry
- Property Research
- Client Relations
- Problem-Solving Skills
- Time management
- Policy enforcement
- Confidentiality maintenance
- Staff Hiring
Certification
Licensed Broker/Realtor
Languages
English
Native or Bilingual
Spanish
Full Professional
French
Limited Working
Timeline
Real Estate Agent
KWRealty Urban Elite
02.2023 - Current
Front Desk Supervisor
Le Meridien Denver
08.2022 - Current
Office Manager
Hygiene Connection
12.2019 - 08.2022
Licensed Broker/Realtor - Real Estate
American Real Estate College
High School Diploma -
Southfield High School
Awards
Employee of the Month Award
Employee of the Year Award
Outstanding Achievement Award
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