Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Essence McClain

Independence,MO

Summary

Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Distribution Center Associate

Grainger
06.2021 - Current
  • Safely complete inbound and/or outbound warehouse tasks, like unloading, sorting, labeling, and packing, with high quality
  • Ensure products are packed and shipped correctly to exceed customers' expectations for quality and delivery speed
  • Meet requirements for safety, quality, productivity, behavior, attendance, and overtime as needed
  • Operate computerized scanning equipment and maintain a clean, safe, and organized work environment in compliance with OSHA and Hazardous Material requirements
  • Perform other tasks as directed by the leadership team.

Forklift Operator FT

DHL
01.2020 - 06.2021
  • Responsible for moving stock from one area to another within the warehouse environment
  • Load and unload shipments of various sizes, and use certain types of equipment such as stand-up, sit-down reach trucks and electric pallet jacks
  • Forklift Order picking for outbound deliveries.

FedEx Package Handler PT

FedEx Ground
10.2020 - 04.2021
  • Responsible for warehouse duties including: the physical loading, unloading and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages, as well as physical bending, twisting, kneeling and etc
  • In a safe and efficient manner.

Picker/Loader/Forklift operator FT

Nestle Warehouse DSDC
04.2016 - 01.2020
  • Responsible to pick customer orders accurately in a timely manner
  • Safely operate a forklift and or an electric pallet jack to move raw materials or finished product onto trucks for distribution to customers
  • Receiving inbounds and doing outbound shipments, using the RF system with inventory and tracking systems.

Customer Service Representative FT

Quik Cash
09.2015 - 03.2016
  • Attract potential customers by answering product and service questions; suggesting information about other products and services
  • Opens customer accounts by recording account information
  • Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies
  • Maintaining Customer calls, account adjustments.

Lead Sales Associate FT

Dollar General
01.2014 - 08.2015
  • Full time Key Carrier position, based on the store operating needs
  • Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager
  • Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.

Games Host

Six Flags Over Texas
04.2013 - 08.2013
  • Positively interacting with guests and team members to promote a friendly & safe atmosphere
  • Maintained a clean and safe games area.

Education

Sociology

Metropolitan Community College- Penn Valley
Kansas City, MO
01.2016

High School Diploma -

African Centered College Preportory Academy
Kansas City, MO
05.2014

Skills

  • Forklift / Electric Pallet Jack (8 years)
  • Loader Operation (8 years)
  • Customer Service (2 years)
  • Reach Truck (5 years)
  • Warehouse Experience (8 years)
  • Shipping & Receiving (8 years)
  • RF Scanner
  • Order Picker (8 years)
  • Logistics
  • SAP
  • Load & Unload (8 years)
  • Packaging

Certification

  • Certified Forklift Operator, 04/01/16, Present
  • Driver's License
  • Mastering your Digital SLR or Mirrorless camera ( Certificate of Course Completion at Johnson County Community College, 05/2023

Assessments

Forklift safety, Proficient, 03/01/21, Best practices and safety hazards in forklift operation

Timeline

Distribution Center Associate

Grainger
06.2021 - Current

FedEx Package Handler PT

FedEx Ground
10.2020 - 04.2021

Forklift Operator FT

DHL
01.2020 - 06.2021

Picker/Loader/Forklift operator FT

Nestle Warehouse DSDC
04.2016 - 01.2020

Customer Service Representative FT

Quik Cash
09.2015 - 03.2016

Lead Sales Associate FT

Dollar General
01.2014 - 08.2015

Games Host

Six Flags Over Texas
04.2013 - 08.2013

Sociology

Metropolitan Community College- Penn Valley

High School Diploma -

African Centered College Preportory Academy

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Essence McClain