Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Essence Patton

Maple Shade

Summary

Dynamic and dedicated professional with a strong background in customer service at Concord Pet Foods and Supplies. Proven ability to enhance customer relations through effective communication and problem-solving skills. Recognized for attention to detail in cash handling and a commitment to teamwork, ensuring a positive experience for all customers.

Knowledgeable Desired Position with solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy.

Hospitality professional prepared to provide top-tier dining experiences. Known for delivering excellent guest service and maintaining welcoming atmosphere. Consistently collaborates with team members to achieve smooth operations and adapt to changing needs. Skills include menu knowledge, attention to detail, and strong interpersonal abilities.

Creative professional prepared for roles requiring artistic vision and execution. Known for crafting visually impactful artworks that resonate with audiences. Emphasizes team collaboration and adaptability, ensuring consistent delivery of high-quality results. Expertise in illustration and graphic design, combined with strong work ethic and reliability.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Concord Pet Foods and Supplies
06.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

360 Clerk

ShopRite
11.2022 - 06.2025
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.

Dining Room Server

ACTS Retirement-Life Community
12.2020 - 03.2022
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Built long-lasting relationships with residents.
  • Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
  • Assisted management in maintaining a well-stocked inventory of supplies to ensure seamless daily operations and minimize disruptions due to shortages or discrepancies.

Education

Maple Shade High School
Maple Shade Township, NJ
06.2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Customer relations
  • Professionalism and courtesy
  • Painting
  • Drawing
  • Plays six instruments

Certification

First Aid & AED

Timeline

Cashier

Concord Pet Foods and Supplies
06.2025 - Current

360 Clerk

ShopRite
11.2022 - 06.2025

Dining Room Server

ACTS Retirement-Life Community
12.2020 - 03.2022

Maple Shade High School
Essence Patton