Essence Self
Berlin
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager of Operations
Tall Oaks Boarding Home
07.2021 - Current
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Administer medication
- Prep menus for the month
- Grocery shopping as needed
- Attend doctor's appointments
- Attend medical meetings
- Attending new client onboarding meeting
Certified Medical Assistant
Cooper Hospital University
06.2019 - 07.2021
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Collected and documented patient medical information such as blood pressure and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Certified Dermatology of New Jersey
08.2017 - 06.2019
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
The Devereux Foundation
10.2014 - 09.2016
Home Health Aid
Sonya Staffing
03.2014 - 10.2014
Program Associate
Bancroft
08.2011 - 03.2014
Education
Pennco Tech
Blackwood, NJ01.2017
Phlebotomy - Medical
Marconi Medical LLC
Blackwood, NJ12-2024
Skills
- NHA Certified Phlebotomy Technician Certification # M3D9K7B5
- NHA Certified Clinical Medical Assistant CCMA Certification # F5P9A4S5
- CPR, AED - First Aid Certified
- OSHA Certified
- State Certified Home Health Aide
- HIPAA Certified
- Bloodborne Pathogens Certified
- Medical Terminology with Anatomy and Physiology
- EKG Applications and Vital Signs
- Broad Knowledge in Phlebotomy
- Patient Care and Rehabilitation
- Medical Office Procedures; Insurance Claims/Billing - ICD-9/10 and CPT Coding
- Formatting Letters, Memos, and Documents – Keyboarding (30wpm)
- Medical Billing & Coding
- Medical Transcription and Document Processing
- General Medical Office Procedures
- Computerized Medical Office Management Applications
- Scheduling and Triage
- Patient Charts and Medical Records Management; Electronic and Manual
- Software: Microsoft Office Suite (Word, Excel and Power Point) and simulated Medical Office Software-Optum
- Documentation and reporting
- Customer service
- Safety procedures
Certification
- Medical Assisting - Certificate National Health Careers Association; Certified Clinical and Administrative Medical Assistant curriculum
- Reliability Award
- Bayada Home Health Aid Training- Moorestown NJ Home Health Aid Certified March 2014
- Harris School of Business Multi-Skilled Technician - Certificate July 2010
- Externship LabCorp - Sicklerville, NJ 05/2010 - 07/2010
- Completed 180 hours of on the job training performing approximately 40 sticks per day
- Read lab request from doctors to collect the proper specimen for the requested test.
- Adult and pediatric venipuncture, capillary collection, butterfly collection
Timeline
Manager of Operations
Tall Oaks Boarding Home
07.2021 - Current
Certified Medical Assistant
Cooper Hospital University
06.2019 - 07.2021
Medical Assistant
Certified Dermatology of New Jersey
08.2017 - 06.2019
Medical Assistant
The Devereux Foundation
10.2014 - 09.2016
Home Health Aid
Sonya Staffing
03.2014 - 10.2014
Program Associate
Bancroft
08.2011 - 03.2014
Pennco Tech
Phlebotomy - Medical
Marconi Medical LLC
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