ESSENCE THREATS
Denton,TX
Summary
Results-driven Operations & Quality Team Lead with over 9 years of experience in project coordination and fulfillment across healthcare, manufacturing, and service sectors. Expertise in managing remote projects, streamlining workflows, and enhancing quality standards. Proven skills in staff supervision and process improvement, combined with strong communication and organizational abilities that elevate team performance and client satisfaction.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Purchasing Coordinator
Hicks Lightning Protection
Ponder, TX
07.2026 - Current
- Manage the full purchase order lifecycle from request through delivery and closeout.
- Review and monitor open purchase orders to ensure timely completion.
- Verify part numbers, quantities, pricing, and order accuracy before release.
- Selected approved vendors to enhance supplier relationships and ensure quality sourcing.
- Obtain vendor acknowledgments and monitor shipping schedules.
- Tracked shipments and communicated delays to project teams, ensuring transparency and proactive problem-solving.
- Resolved overdue purchase orders and vendor issues to minimize disruptions in project timelines.
- Coordinate freight, logistics, and material deliveries for national projects.
- Maintain KOJO catalog accuracy, pricing sheets, and part number databases.
- Monitor vendor pricing changes to achieve cost savings.
- Resolve invoice discrepancies, receiving issues, and purchase order errors.
- Support operations by ensuring materials arrive at the right place, right time, and best value.
- Work cross-functionally with project managers, buyers, vendors, and operations teams.
- Achievements
- Maintained accurate purchase orders and documentation from creation through delivery.
- Improved vendor communication by ensuring timely acknowledgments and shipment updates.
- Supported operations by resolving purchasing issues before they affected project schedules.
- Maintained organized purchasing records and pricing databases to improve efficiency.
- Ensured purchasing accuracy by verifying pricing, quantities, and vendor information prior to order submission.
Founder and Owner (Remote Operations & Client Fulfillment)
EZ Bold Braids LLC
11.2018 - Current
- Implement digital systems for booking, communication, and service tracking to streamline remote operations.
- Managed business operations, including scheduling, marketing, client fulfillment, to ensure seamless service delivery.
- Oversaw customer experience, ensuring timely responses and professional service to maintain brand consistency.
- Analyzed business performance metrics to inform decisions that enhanced service quality.
Administrative Assistant
Hicks Lightning Protection
Ponder, TX
03.2026 - 05.2026
- Managed daily administrative operations and office support functions
- Processed invoices, purchase orders, and vendor payments accurately and on time
- Maintained accounts payable records and reconciled discrepancies to ensure accurate financial reporting
- Assisted in budgeting, tracked expenses, and prepared financial reports to support informed decision-making
- Coordinated communication among team members and external partners to ensure timely project updates across vendors, clients, and internal departments
- Scheduled meetings, maintained calendars, and organized company documents
- Provided payroll support by processing employee timesheets and ensuring accurate payment, billing, and expense reimbursements
- Verified invoice approvals and ensured compliance with company procedures
- Monitored outstanding balances and followed up on unpaid invoices
- Improved office efficiency through organization and time management skills
- Experienced with Microsoft Excel, QuickBooks, Foundation Software, and Kojo
- Worked effectively in fast-paced construction and office environments.
- Detail-oriented Administrative and Accounts Payable professional with experience in invoice processing, vendor management, office administration, and financial recordkeeping. Skilled in QuickBooks, Excel, Foundation, and Kojo with strong organizational and communication abilities.
Data Entry Specialist
Hicks Lightning Protection
Ponder, TX
01.2026 - 04.2026
- Accurate and efficient data entry with strong attention to detail
- Entered, updated, and maintained large volumes of confidential information
- Verified data accuracy and corrected discrepancies in records and reports
- Processed invoices, spreadsheets, customer information, and company documents
- Strong typing skills with ability to meet deadlines in fast-paced environments
- Experienced using Microsoft Excel, Microsoft Word, QuickBooks, and database management systems
- Performed data audits to ensure accuracy and compliance
- Generated reports and tracked records for management review
- Managed sensitive and confidential information with professionalism
- Communicated effectively with team members, vendors, and customers
- Skilled in scanning, filing, recordkeeping, and electronic document management
- Ability to quickly learn new software systems and office procedures
- Assisted with accounts payable functions including invoice entry, invoice matching, reconciliation, and documentation tracking
- Maintained accurate inventory records and tracked material usage to ensure project cost control and resource availability
- Assisted with vendor management and procurement reporting while efficiently handling data entry and administrative support in fast-paced construction environment
- Helped maintain organized digital records of purchase orders, invoices, receipts, and delivery confirmations for audit and project tracking purposes
- Supported project coordination efforts by ensuring materials, documentation, and procurement processes stayed aligned with project timelines and operational needs
- Gained experience with Kojo Construction Software by managing project material workflows.
- Utilized Kojo Construction Software to manage construction material purchasing, inventory tracking, and procurement operations for multiple projects
- Created and processed purchase orders, monitored order status, and coordinated timely material deliveries with vendors and suppliers
- Managed field and warehouse material requests through Kojo's mobile and desktop platforms to support daily project operations
- Coordinated communication among project managers, warehouse staff, vendors, and field crews to streamline material availability and delivery schedules
- Utilized Kojo alongside QuickBooks, Microsoft Excel, and FOUNDATION Software for purchasing, reporting, accounting support, and project documentation
- Supported project coordination efforts by ensuring materials, documentation, and procurement processes stayed aligned with project timelines and operational needs
Project Coordinator
VAYAN GROUP
04.2024 - 01.2026
- Shift Supervisor (Quality & Operations)
- Vayan | April 2024 - Present | Hybrid/On-site
- Led daily quality inspection operations, ensuring processes consistently met company and client standards.
- Supervised inspection teams, assigned tasks, and monitored progress to achieve timely project completion.
- Communicated proactively with internal teams and external partners to address workflow issues and prevent downtime.
- Partnered with management to develop time studies, service agreements, and continuous improvement initiatives.
- Maintained accurate data entry, quality records, and production reports to enhance compliance and transparency.
- Fostered a culture of accountability and quality awareness across all team functions.
Home Health Aid
Devoted 2U Home Care
11.2022 - 04.2024
- Coordinated with healthcare professionals to deliver safe and compassionate patient support.
- Supported patient care plans for individuals with Alzheimer's, dementia, and Parkinson's.
- Streamlined daily care routines through effective communication and task prioritization.
- Ensured accurate patient records by maintaining quality documentation through WellSky app.
Fulfillment Representative Healthcare Operations
Trinity Health
05.2019 - 10.2022
- Managed high-volume patient communications and order fulfillment, ensuring adherence to HIPAA compliance and enhancing patient trust.
- Ensured timely, accurate completion of fulfillment requests to enhance hospital efficiency and patient satisfaction.
- Collaborated with clinical and administrative teams to streamline patient workflow and improve scheduling accuracy, contributing to better patient experiences.
- Processed documentation for appointments, surgeries, and supply requests with precision.
Education
Some College - Human Development & Family Studies
Western Michigan University
12-2015
Skills
- Procurement documentation
- Supplier relationship management
- Vendor relationship building
- Freight
- Insurance coordination
- Accounts payable
- Expense reports
- Financial record maintenance
- Data entry
- Quality data entry
- Attention to detail
- Client assistance
- Written communication
- Client communication
- Cross-functional communication
- Office coordination
- Administrative experience
- Insurance verification
- Scheduling
- Managing executive calendars
- Microsoft Excel
- Kojo Construction Software
- ERP systems
- Accounting systems
- Accounting software
- Spreadsheet software
- Microsoft Outlook
- Microsoft Teams
- Google Workspace
- Desktop applications
- Productivity software
- Multi-line phone systems
- Phone communication
- Phone etiquette
- Live chat
- Office suite
- Organizational skills
- Team leadership
- Analysis skills
- Metrics Reporting
- Clerical support
- Text entry
- Basic math
- Windows
- IOS
- Computer literacy
- Computer operation
- File viewer
- Office record organization
- Word processing
- Presentation software
- International corporation experience
- Healthcare administration
- Medical terminology
- Medical claims processing
- Vital signs
- Patient care
- Patient scheduling via phone
- Patient scheduling systems
- Intake
- Teamwork
- Customer information system software
- Recruiting
- Business travel arrangements
- Safe work practices
- Office suite
- Copy machines
- GPS
- Insurance verification
- Administrative experience
- Phone client interaction
- Data entry
- Teamwork
- Patient scheduling systems
- Phone client interaction
- Finance experience
- Insurance verification
- Microsoft Word
- Copy machines
- Customer information system software
- Accounting data entry
- GPS
- Spreadsheets
- Financial record maintenance
- Managing executive calendars
- Team leadership
- Customer service
Personal Information
Driving License: Driver's License
Certification
DOT Physical Certification, CPR Certification, Driver's License, First Aid Certification, CDL B, Passenger Endorsement, Air Brake Endorsement, CDL, Chauffeur's Permit
Languages
English - Expert
Timeline
Purchasing Coordinator
Hicks Lightning Protection
07.2026 - Current
Administrative Assistant
Hicks Lightning Protection
03.2026 - 05.2026
Data Entry Specialist
Hicks Lightning Protection
01.2026 - 04.2026
Project Coordinator
VAYAN GROUP
04.2024 - 01.2026
Home Health Aid
Devoted 2U Home Care
11.2022 - 04.2024
Fulfillment Representative Healthcare Operations
Trinity Health
05.2019 - 10.2022
Founder and Owner (Remote Operations & Client Fulfillment)
EZ Bold Braids LLC
11.2018 - Current
Some College - Human Development & Family Studies
Western Michigan University