Essence Wall
Madison,NC
Summary
Detail-oriented Nursing Secretary skilled in patient scheduling, medical terminology, and maintaining accurate records. Proven ability to enhance workflow efficiency and ensure compliance in healthcare settings. Detail-oriented Nursing Secretary skilled in patient scheduling, effective communication, and compliance. Proven ability to manage administrative tasks and support clinical teams to enhance patient care.
Overview
2
2
years of professional experience
Work History
Nursing Secretary/Scheduler
Summerstone Health and Rehibilitation Center
Kernersville, North Carolina
10.2025 - Current
- Assisted nursing staff with administrative tasks to ensure smooth workflow.
- Printed reports for clinical staff upon request.
- Organized and maintained filing systems for easy access to patient information.
- Communicated effectively with patients and families regarding care information.
- Maintained accurate patient records and documentation for compliance purposes.
- Managed patient scheduling and appointment coordination for efficient operations.
- Processed incoming mail and distributed it accordingly.
- Assisted with set up for social events and food deliveries.
- Encouraged and improved cross-department internal communication.
- Greeted guests and vendors to assist in navigating space.
- Monitored office services mailbox for business support needs and requests.
- Maintained front desk to provide positive first impression.
- Assisted organizational efforts by filing, entering data and answering phones.
- Handled incoming calls and directed callers to appropriate department or employee.
- Maintained positive working relationship with fellow staff and management.
- Performed data entry into computer systems for tracking purposes.
- Provided support in identifying critical path activities to ensure deadlines are met.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Ensured compliance with established policies and procedures related to scheduling activities.
CNA
Summerstone Health and Rehabilitation Center
Kernersville, North Carolina
02.2024 - Current
- Assisted residents with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Documented patient care activities in electronic health records.
- Communicated effectively with residents and families about care plans.
- Maintained a clean and safe environment for all residents.
- Collaborated with interdisciplinary teams to support resident needs.
- Provided emotional support and companionship to enhance resident well-being.
- Trained new staff on proper care techniques and facility protocols.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Reported changes in patient conditions to registered nurse or physician.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Participated in educational programs designed to improve knowledge of health care practices.
Education
Associate of Arts -
Forsyth Technical Community College
Winston-Salem, NCSkills
- Patient care
- Electronic health records
- Data entry
- Appointment scheduling
- Effective communication
- Team collaboration
- Medical records management
- Strong organizational skills
- Healthcare software
- Medical terminology proficiency
- Patient scheduling expertise
- Patient scheduling
- Patient confidentiality
- Medical terminology
- Teamwork
- Time management abilities
- Electronic recordkeeping
- Clinical support
Timeline
Nursing Secretary/Scheduler
Summerstone Health and Rehibilitation Center
10.2025 - Current
CNA
Summerstone Health and Rehabilitation Center
02.2024 - Current
Associate of Arts -
Forsyth Technical Community College