Essence Williams
Houston
Summary
Experienced and dependable Lead Dental Assistant with 6 years of hands-on experience in general and specialty dental practices, including 4 years in a lead role. Skilled in chairside assisting, patient care, insurance verification, and dental coding. Proven ability to manage daily clinical operations, train staff, and ensure compliance with OSHA and HIPAA standards.
Flexible individual with a background in repairing damaged meters and other equipment. A determined Meter Reader unafraid of working hard and dedicated to helping customers find solutions to issues.
Attentive Meter Reader with extensive career working outdoors in all types of weather while delivering exemplary customer service. Skilled in different handheld technologies. Extensive background in repairing damaged meters and other equipment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Gas meter reader
Wsb llc
Houston
12.2025 - Current
- Collected meter readings accurately across designated routes.
- Inspected and maintained meter equipment for optimal performance.
- Documented discrepancies and reported issues to management promptly.
- Assisted in training new team members on reading procedures.
- Read electric, water and gas meters in assigned areas to determine amount of usage; ensure accuracy of readings.
- Inspect and locate meters for tampering, damage or other anomalies; make necessary repairs.
Lead Dental Assistant
Brident Dental & Orthodontics
Houston
09.2021 - Current
- Lead and support dental assistants in daily operations, ensuring smooth workflow and efficient patient care.
- Perform chairside assisting for general dentistry, orthodontics, and surgical procedures.
- Handle billing, coding, and insurance verification; familiar with dental codes and multiple insurance types.
- Train new team members on infection control, sterilization procedures, and patient communication.
- Maintain compliance with OSHA, HIPAA, and company protocols.
Dental Assistant
Dental Smiles
Houston
11.2020 - 08.2021
- Assisted dentists during examinations, cleanings, fillings, and extractions.
- Prepared instruments, sterilized equipment, and maintained a clean, safe work environment.
- Supported patient education on oral hygiene and post-procedure care.
- Handled patient records, scheduling, and treatment planning.
Customer Service Associate
Walmart
Houston
09.2018 - 03.2020
- Delivered excellent customer service and resolved concerns in a professional manner.
- Managed money services, processed payments, and maintained cash drawer accuracy.
- Worked efficiently in a high-traffic environment while providing friendly and attentive service.
Education
Certified Dental Assistant -
The College of Health Care Professions
Houston, TXHigh School Diploma -
Cesar E. Chavez High School
Houston, TXSkills
- Chairside Assisting
- Leadership & Team Supervision
- Insurance Verification & Billing
- Dental Coding & Charting
- Treatment Planning & Patient Care
- Sterilization & Infection Control
- Open Dental Software
- Dentrix Software
- Radiography
- Oral Surgery
- Endodontics
- Periodontics
- Prosthodontics
- Pediatrics
- Scheduling & Administrative Support
- HIPAA Compliance
- Documentation Management
- Strong Communication
- Customer Service Skills
- Meter reading
- Equipment inspection
- Customer interaction
- Workflow coordination
- Team collaboration
- Time management
- Attention to detail
- Conflict resolution
- Route navigation
- Equipment maintenance
- Customer notifications
- Safety awareness
- Meter examination
Certification
- Registered Dental Assistant (RDA)
- Certified Dental Assistant (CDA)
- Certified Orthodontic Assistant
- Coronal Polish Certificate
- Sealant Certification
- Nitrous Oxide Certification
- X-Ray Certification
- CPR, BLS, and AED Certified
- Valid Driver’s License
References
References upon Request
Timeline
Gas meter reader
Wsb llc
12.2025 - Current
Lead Dental Assistant
Brident Dental & Orthodontics
09.2021 - Current
Dental Assistant
Dental Smiles
11.2020 - 08.2021
Customer Service Associate
Walmart
09.2018 - 03.2020
Certified Dental Assistant -
The College of Health Care Professions
High School Diploma -
Cesar E. Chavez High School