Summary
Overview
Work History
Education
Skills
References
Timeline
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Essence Concannon

Essence Concannon

Tampa

Summary

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. I deliver a memorable guest experience through welcoming interactions and extensive product knowledge. I strive to adapt professionally, with a quick-learning ability and a talent for adjusting to new environments. My skills in rapidly acquiring new knowledge and applying it effectively are a strong suit, and they go hand in hand with my passion for continuous learning and successfully navigating change.

Overview

3
3
years of professional experience

Work History

Sales Associate

Shellshop
Tarpon Springs
05.2023 - Current
  • Developed promotional strategies to increase sales volume.
  • Organized stockroom shelves according to size, color or style.
  • Processed transactions using a point-of-sale system.
  • Demonstrated product features and benefits for customers' needs.
  • Processed credit card transactions quickly and securely.
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Maintained records related to sales for store management.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Sales Associate

Sponge Diver Supply
Tarpon Springs
05.2023 - Current
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Developed trusting relationships with customers by making personal connections.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Sales Associate

Marshalls
Trinity
02.2022 - 02.2023
  • Developed promotional strategies to increase sales volume.
  • Organized stockroom shelves according to size, color or style.
  • Processed transactions using a point-of-sale system.
  • Demonstrated product features and benefits for customers' needs.
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Used technology resources to assist customers in locating and selecting items.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

High School Diploma -

James W. Mitchell High School
New Port Richey, FL
06-2024

Skills

  • Exceptional customer service
  • Exceeds sales goals
  • Positive and professional
  • Employee training
  • Product knowledge
  • Hospitality and accommodation
  • Cash management
  • Cash handling accuracy
  • Excellent people skills
  • Store opening and closing
  • Negotiation tactics
  • Listening skills
  • Analytical thinking
  • Client service
  • Business development

References

References available upon request.

Timeline

Sales Associate

Shellshop
05.2023 - Current

Sales Associate

Sponge Diver Supply
05.2023 - Current

Sales Associate

Marshalls
02.2022 - 02.2023

High School Diploma -

James W. Mitchell High School

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Essence Concannon