Essense McClellan
Blytheville,Arkansas
Summary
Hardworking dependable young lady seeking employment in a good environment where growth is available. Believe in giving a honest days work for the salary of which I would be paid.
Overview
3
3
years of professional experience
Work History
Door Greeter
Wal Mart
06.2023 - 01.2024
- Enhanced customer satisfaction by greeting guests warmly and directing them to the appropriate department.
- Maintained a welcoming atmosphere for all visitors, ensuring a positive first impression upon entering the store.
- Assisted in reducing theft rates by diligently monitoring incoming and outgoing traffic at entrances and exits.
- Provided exceptional service to customers with special needs, offering assistance or locating store personnel when needed.
- Supported store management in maintaining order during high-traffic periods, contributing to overall efficiency and organization.
- Improved guest satisfaction scores by consistently providing friendly and helpful interactions with each visitor.
- Collaborated with security teams to report suspicious behavior, promoting a safe shopping environment for all patrons.
- Ensured smooth flow of customer traffic by effectively managing entranceways during peak hours and special events.
Receptionist/Beautican's Assistant
Blytheville School Of Cosmetology
02.2021 - 06.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
High School Diploma -
Blytheville High School
Blytheville, AR05.2023
Skills
- Product knowledge
- Customer service
- Stress management
- Effective communication
- Multitasking
- Professionalism
- Cross-cultural sensitivity
- Active listening
- Assertiveness
- Positive attitude
- Facility Cleaning
Timeline
Door Greeter
Wal Mart
06.2023 - 01.2024
Receptionist/Beautican's Assistant
Blytheville School Of Cosmetology
02.2021 - 06.2023
High School Diploma -
Blytheville High School
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