Essie Mosely
2611 Eagle Rock Lane, Kissimmee,FL
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
29
29
years of professional experience
Work History
Office Manager
Dr. Charles Brauneck Office
01.2010 - 12.2023
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Office Administrator
Jones Paralegal
03.2002 - 01.2010
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
Customer Service Manager
Walmart Super Center
05.1995 - 03.2002
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
Bachelor of Science - Business Administration And Management
Bethine Cookman University
Daytona Beach, FL05.1997
Accounting - Accounting And Finance
St. Augustine Technical Institute
St. Augustine, Florida06.1995
Skills
- Staff Hiring
- Customer Service
- Data Entry
- Contract Administration
- Strong Organizational and Leadership Skills
- Accounts AR/AP
- Complaint Handling
- Administrative Support
- Database and Record Management
- MS Proficiency
- Quickbooks
- Accrual Accounting
- Data Processing
- Cash Handling
Timeline
Office Manager
Dr. Charles Brauneck Office
01.2010 - 12.2023
Office Administrator
Jones Paralegal
03.2002 - 01.2010
Customer Service Manager
Walmart Super Center
05.1995 - 03.2002
Bachelor of Science - Business Administration And Management
Bethine Cookman University
Accounting - Accounting And Finance
St. Augustine Technical Institute
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