Essie Patton

• Processed customer transactions accurately at checkout stations.
• Maintained precise cash register operations throughout shifts.
• Trained new cashiers on procedures and customer service standards.
• Handled customer complaints with professionalism and courtesy.
• Monitored inventory levels and restocked merchandise as necessary.
• Ensured cleanliness and organization of checkout areas consistently.
• Operated point-of-sale systems for diverse payment methods efficiently.
• Promoted loyalty programs to enhance sales potential through excellent customer service.

• Efficiently navigated city streets for timely passenger pickups.
• Delivered goods and services on time in excellent condition.
• Provided outstanding customer service, enhancing rider experience.
• Maintained vehicle cleanliness and functionality through regular inspections.
• Adapted to traffic conditions while adhering to safety regulations.
• Managed multiple ride requests using Lyft app technology.
• Communicated effectively with passengers to confirm ride details.
• Followed all traffic laws and defensive driving techniques while operating vehicles.

• Delivered exceptional customer service in fast-paced seafood restaurant environment.
• Managed dining area to maintain cleanliness and organization for guests.
• Processed orders accurately using point-of-sale systems for efficient service.
• Collaborated with kitchen staff to ensure timely food preparation and delivery.
• Trained new servers on restaurant policies and service standards.
• Handled cash and credit transactions while ensuring accurate billing.
• Resolved customer complaints promptly to sustain high satisfaction levels.
• Performed opening and closing duties, including setting up dining area and restocking supplies.

• Managed classroom activities and maintained student engagement during lessons.
• Implemented lesson plans provided by teachers to ensure curriculum continuity.
• Collaborated with school staff to support educational objectives and initiatives.
• Monitored student behavior and enforced school policies consistently.

Advised clients on insurance coverage options and policy details.

• Processed insurance applications, ensuring compliance with company regulations.
• Educated clients on risk management strategies and benefits of insurance products.
• Delivered presentations on new offerings to improve client knowledge.
• Prepared essential documents such as applications, endorsements, and cancellations.
• Maintained accurate records of all transactions using computer software systems.
• Assessed customer risk levels and recommended suitable coverage options.
• Explained complex insurance terminology in clear language for better understanding.

• Provided exceptional customer service through multiple communication channels to address inquiries.
• Documented customer interactions using customer relationship management software for accurate records.
• Educated customers on product features and services to enhance understanding and satisfaction.
• Managed high-volume calls while maintaining service quality standards.
• Resolved customer complaints promptly, ensuring positive experiences and outcomes.
• Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
• Informed customers about billing procedures and processed payments efficiently.
• Adjusted bills and issued refunds to resolve billing discrepancies effectively.

• Coordinated field service activities for medical device installations and maintenance.
• Scheduled technician visits to optimize customer support and enhance service efficiency.
• Managed equipment and supply inventory for field operations.
• Maintained accurate records of service requests and technician assignments.
• Collaborated with sales teams to streamline new product installation processes.
• Developed strong customer relationships to ensure satisfaction and loyalty.
• Processed invoices for technician services and equipment repairs efficiently.
• Tracked expenses related to travel, tools, and materials for each job.

• Educated clients on insurance products and coverage options to enhance understanding.
• Assisted clients with policy applications and renewals efficiently.
• Prepared documentation such as applications, endorsements, and cancellations per legal requirements.
• Maintained accurate records of insurance transactions using computer software systems.
• Assessed client risk levels and recommended suitable coverage options.
• Processed payments from clients promptly according to established procedures.
• Explained complex insurance terms in simple language for improved comprehension.
• Ensured compliance with laws, regulations, and company policies during insurance sales.