Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
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Essielyn Battiste

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
02.2021 - 02.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Daycare Assistant Teacher

The Goddard School For Early Childhood Development
05.2022 - 06.2022
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Aided in smooth transitions between activities throughout the day by preparing materials ahead of time and guiding students calmly from one task to another.
  • Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.

Early Childhood Lead Teacher

Kumon Learning Center
12.2023 - 05.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.

Education

High School Diploma -

North Paulding Highschool
Dallas, GA
05-2025

Skills

  • Constructive Feedback
  • Fine Motor Skills Enhancement
  • Observational Reporting
  • Focused Listening Skills
  • Effective Group Communication
  • Observational skills
  • Problem-solving
  • Strong work ethic and dependable
  • Customer service
  • Critical thinking
  • Customer relations
  • Coordination

Certification

  • First Aid Certification - American Red Cross or St John Ambulance.

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

  • I enjoy cooking for friends and family gatherings
  • Baking
  • Volunteering
  • Watching Movies and TV Shows
  • I enjoy helping others and giving back to the community
  • Fundraising Events
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Crafting and DIY Projects
  • Drawing and Painting
  • Creative Writing
  • Personal Development and Self-Improvement

Timeline

Early Childhood Lead Teacher

Kumon Learning Center
12.2023 - 05.2024

Daycare Assistant Teacher

The Goddard School For Early Childhood Development
05.2022 - 06.2022

Crew Member

McDonald's
02.2021 - 02.2022

High School Diploma -

North Paulding Highschool
Essielyn Battiste