Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Essraa Elsayed

Staten Island,NY

Summary

Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Professional Nanny

Tiny Treasures Agency
06.2022 - Current
  • Supervised daily activities, ensuring safety and well-being of children in care.
  • Developed engaging educational activities to promote cognitive and social development.
  • Managed meal preparation, adhering to dietary restrictions and preferences of children.
  • Collaborated with parents to establish routines and address behavioral concerns effectively.
  • Maintained a clean and organized environment, promoting hygiene and responsibility among children.
  • Assisted with light housekeeping duties as well as running errands.

Daycare Teacher

Little Wonders of The World Daycare and Preschool
01.2020 - 06.2021
  • Developed and implemented age-appropriate lesson plans to enhance children's cognitive and social skills.
  • Fostered a safe and nurturing environment, ensuring children's well-being and emotional development.
  • Collaborated with parents to discuss child progress and address any behavioral concerns effectively.
  • Monitored daily activities and learning progress, adapting strategies to meet individual needs of each child.
  • Organized educational activities that promoted creativity, critical thinking, and teamwork among children.
  • Evaluated developmental milestones regularly, adjusting teaching approaches based on observations and assessments.

Medical Receptionist

Bay Ridge Family Doctors
11.2017 - 12.2019
  • Managed patient scheduling and appointment confirmations, optimizing daily operations.
  • Maintained accurate electronic health records, ensuring compliance with healthcare regulations.
  • Coordinated communication between patients and medical staff, improving information flow.
  • Assisted in insurance verification and billing inquiries, streamlining administrative tasks.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Physical Therapist Receptionist

Richmond Physical Therapy
11.2016 - 11.2017
  • Collaborated with multidisciplinary teams to optimize patient care.
  • Managed high-volume caseload and organized daily schedules of assistants and patients.
  • Maintained open lines of communication with referring physicians to ensure coordinated care efforts.
  • Managed front desk operations, ensuring smooth visitor flow and effective communication.
  • Coordinated appointment scheduling, enhancing office efficiency and minimizing wait times.

Education

Associate of Science - Nursing

St. Pauls School of Nursing
Staten Island, NY
12-2027

Skills

  • Strong communication skills
  • Infant care experience
  • Child development expertise
  • Behavior management techniques
  • Office administration
  • Microsoft office
  • HIPAA compliance
  • Insurance verification
  • Health and safety
  • Problem-solving
  • CPR and first aid

Certification

  • CPR and First-Aid Certified

Languages

Arabic
Native or Bilingual

Timeline

Professional Nanny

Tiny Treasures Agency
06.2022 - Current

Daycare Teacher

Little Wonders of The World Daycare and Preschool
01.2020 - 06.2021

Medical Receptionist

Bay Ridge Family Doctors
11.2017 - 12.2019

Physical Therapist Receptionist

Richmond Physical Therapy
11.2016 - 11.2017

Associate of Science - Nursing

St. Pauls School of Nursing

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Essraa Elsayed