Overview
Work History
Education
Skills
Timeline
Generic

Estacia Mcbride

Odessa

Overview

3
3
years of professional experience

Work History

Caregiver Attendant

2 Heart Home Health
11.2022 - Current
  • Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
  • Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
  • Ensured patient safety through diligent monitoring and adherence to care plans.
  • Increased patient mobility through physical therapy exercises and proper use of assistive devices.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Provided emotional support to patients and families during challenging times, fostering positive relationships.
  • Promoted continuity of care by updating family members on changes in the patient''s condition or treatment plan.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Work From Home Agent

Telephone Services
09.2024 - 12.2024
  • Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
  • Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
  • Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
  • Resolved customer inquiries and complaints from multiple channels with moderate supervision.

Mental Health Technician

Oceans Healthcare
04.2024 - 12.2024
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
  • Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
  • Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
  • Improved patient well-being by providing compassionate care and support during their mental health journey.
  • Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
  • Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.

Retail Sales Associate

Lama
06.2022 - 12.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Greeted customers and provided outstanding customer service.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
05-2022

Skills

  • Nutrition monitoring
  • Emotional support
  • Mobility support
  • Recreational activities planning
  • Transfer skills
  • Medical appointment coordination
  • Housekeeping tasks
  • Dementia care
  • Compassionate care
  • Meal preparation
  • Client confidentiality
  • Feeding tube care
  • Personal hygiene support
  • Oxygen therapy
  • Healthcare documentation
  • Toileting assistance
  • Fall prevention
  • Patient assistance
  • Dependable and responsible
  • Elderly care
  • Patient assessments
  • Compassionate communication
  • Patient care
  • Problem-solving
  • Supportive companionship
  • Verbal and written communication skills
  • Flexible schedule
  • Documentation
  • Time management
  • COVID-19 safety policies
  • Medication and appointment reminders
  • Flexible schedule and availability
  • Disability support
  • Care plan adherence
  • Care plan assessment
  • Respectful and compassionate
  • Multitasking and organization
  • Daily living assistance
  • First aid and safety
  • Direct patient care
  • Compassion and empathy
  • Team collaboration
  • HIPAA compliance
  • Active listening
  • Adaptability and flexibility
  • Verbal and written communication
  • Personal hygiene assistance
  • Housekeeping
  • Safety awareness
  • Relationship building
  • Patient companionship
  • Behavioral management

Timeline

Work From Home Agent

Telephone Services
09.2024 - 12.2024

Mental Health Technician

Oceans Healthcare
04.2024 - 12.2024

Caregiver Attendant

2 Heart Home Health
11.2022 - Current

Retail Sales Associate

Lama
06.2022 - 12.2024

High School Diploma -

Penn Foster Career School
Estacia Mcbride