Dynamic Service Specialist with a proven track record at Alliance Bank, excelling in client retention and relationship building, over a couple years I have learned to work with customers dealing with both very positive and negative situations. Leveraged strong communication skills to enhance customer satisfaction, achieving high ratings through effective complaint resolution. Proficient in money handling and team collaboration, consistently delivering personalized banking solutions that foster loyalty and trust.
Although not meaning to sound boastful but I have had lots of positive feedback from customers wanting to speak to a manager complimenting me in my skills, attitude, and demeanor. I like to treat customers with the absolute most respect and professionalism.