Esteban Alducin-Borges
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Team Member
Goodwill
Chicago, IL
10.2023 - Current
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Collaborated with team members to maximize productivity and efficiency.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
- Followed production orders and company standards to exceed quality scores on consistent basis.
- Adhered to safety guidelines while operating machinery or stocking shelves.
Part Time Sales Associate
DTLR
Chicago, IL
02.2022 - 08.2023
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built and maintained relationships with peers and upper management to drive team success.
- Used technology resources to assist customers in locating and selecting items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Received and displayed product shipments on store retail shelves upon delivery.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
Education
Bachelor of Arts - Communication
University of Illinois At Chicago
Chicago, IL05-2025
High School Diploma -
Back of The Yards College Prep
Chicago, IL06-2021
Skills
- Workplace Safety
- Equipment Operation
- Cleaning
- Customer Service
- Problem-Solving
- Heavy Lifting
- Following Instructions
- Attention to Detail
- Safety Understanding
- Fluent in [Spanish]
- Fluent in [English]
- Flexible Schedule
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Team Member
Goodwill
10.2023 - Current
Part Time Sales Associate
DTLR
02.2022 - 08.2023
Bachelor of Arts - Communication
University of Illinois At Chicago
High School Diploma -
Back of The Yards College Prep
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