Summary
Work History
Education
Skills
References
Timeline
Generic

Esteban Castillo

Lubbock,TX

Summary

Dynamic and dedicated professional with a proven track record at Amigos, Rosa's, and Sonic Drive-In, excelling in food preparation and customer service. Recognized for effective communication and teamwork, I consistently improved kitchen efficiency and enhanced guest satisfaction through swift problem resolution and meticulous inventory management. Passionate about delivering high-quality experiences in fast-paced environments.

Work History

Sacker

Amigos United
Lubbock, Texas
  • Greeted customers and provided assistance with locating items in the store.
  • Worked closely with other employees to ensure smooth operations throughout the day.
  • Loaded groceries onto customer's conveyor belt or into their cart.
  • Restocked shelves with inventory as needed.

Bus Boy

Rosa's Cafe & Tortilla Factory
Lubbock, Texas
  • Replenished supplies of clean table linens, napkins, glassware, dinnerware, and flatware as needed.
  • Maintained a clean dining area by sweeping floors and wiping down surfaces regularly.
  • Communicated effectively with other staff members about customer needs or requests.
  • Cleaned and sanitized tables, chairs, and booths after each customer's departure.
  • Transported heavy loads of dishes between kitchen and dining room safely.
  • Reset tables for new customers in an efficient manner.
  • Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.
  • Inspected restrooms for neatness and supplied them with necessary amenities like soap or toilet paper when needed.
  • Removed dirty dishes, glasses, and silverware from tables to be washed.
  • Provided prompt service to customers when they requested items or assistance.
  • Carried trays of food to diners' tables upon request of waitstaff members.
  • Stocked service areas with clean towels, condiments, utensils, paper products.
  • Performed basic maintenance tasks such as wiping down counters or mopping floors.

Cook Shift Leader

Sonics Drive In
Lubbock, TX
  • Performed regular inventory checks to ensure adequate stock levels were maintained.
  • Resolved customer complaints in a timely manner.
  • Supervised all aspects of the kitchen operations including inventory control and ordering of supplies.
  • Participated in periodic performance reviews for all members of the kitchen team.
  • Enforced sanitation policies and procedures throughout the kitchen area.
  • Reviewed food orders to verify accuracy before they were sent out.
  • Trained new cooks on proper food handling techniques.
  • Organized the work area for efficient functioning during shifts.
  • Coordinated with other departments such as front-of-house or catering services when needed.
  • Provided direction to kitchen staff regarding food preparation, cooking times, portion sizes, and presentation of dishes.
  • Cut, chopped and sliced meat and produce to prepare for cooking.
  • Conducted regular quality control checks to ensure all dishes met hygiene and taste standards.
  • Kept kitchen, cooking utensils and storeroom clean and neat.
  • Led team in high-pressure environments, ensuring timely delivery of orders.
  • Communicated with kitchen employees, answered questions and offered insight into food preparations.
  • Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
  • Improved performance of team members resulting in high-quality meals produced daily.
  • Served as lead cook, guiding and assisting training of less experienced cooks.
  • Trained new kitchen staff on cooking techniques and kitchen procedures.
  • Experimented with new recipes and ingredients to refresh menu offerings.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Set up work stations prior to opening to minimize prep time.

Education

High School Diploma -

Lubbock High School
Lubbock, TX
05-2025

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Team collaboration
  • Time management
  • Effective communication
  • Food preparation
  • Speed and accuracy
  • Efficient bagging
  • Cleaning and organization
  • Customer assistance
  • Store cleaning
  • Clear communication
  • Bagging and carryout services
  • Guest communication
  • Effective multitasking
  • Workplace safety
  • Teamwork and collaboration

References

References available upon request.

Timeline

Sacker

Amigos United

Bus Boy

Rosa's Cafe & Tortilla Factory

Cook Shift Leader

Sonics Drive In

High School Diploma -

Lubbock High School

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Esteban Castillo