Esteban Choucair
Santa Ana,CA
Summary
Disciplined attendant consistently provides superior customer service. Skilled organizer of orderly environments with eye for fine details. Proficiently maintains area cleanliness while offering assistance to patrons. Reliable room attendant offering 6 months of experience working for well-known hotel chains. Knowledgeable in best cleaning methods and products. Background as guest room attendant for busy resorts.
Overview
1
1
Certification
Work History
Club Assistant
EOS Fitness
02.2023 - 07.2023
- Enhanced member experience by providing excellent customer service and addressing their concerns promptly.
- Streamlined club operations by efficiently managing the front desk, answering phone calls.
- Increased event participation by effectively promoting club activities through various marketing channels.
- Ensured a safe and clean environment for members by regularly inspecting equipment and maintaining cleanliness standards.
- Assisted with inventory management, ordering supplies to maintain adequate stock levels for daily operations.
- Facilitated smooth check-in process for members, ensuring accurate record-keeping in the membership database.
- Resolved member complaints professionally, implementing solutions that fostered satisfaction and loyalty.
- Recorded and managed locker assignments and keys.
- Collected payments and issued locker room passes.
- Assisted customers with finding items and storing belongings.
- Managed locker room inventory and supplies, replenishing as needed.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Promptly responded to all requests for assistance.
Education
Santa Ana College
Santa Ana, CA05.2028
Skills
- Interpersonal Skills
- Database Management
- Team Collaboration
- Problem Solving
- Customer Service Excellence
- CPR Certified
Certification
CPR Certified
CA Food's Handler's Card
Languages
Spanish
Native or Bilingual
Timeline
Club Assistant
EOS Fitness
02.2023 - 07.2023
Santa Ana College
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