Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Esteban Fuentes

Humble,TX

Summary

Dynamic team player and exceptional communicator, fluent in Spanish, with a proven track record of enhancing customer satisfaction and boosting sales. Skilled in POS systems and cash handling, I excel in creating a welcoming environments and resolving customer issues . My professional demeanor and sales expertise have consistently contributed to positive team dynamics and increased store performance.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
10.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Sales Associate

Aberocombie & Fitch
10.2022 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Associate

Spirit Halloween Store
09.2023 - 11.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High School Diploma -

Conroe High School
Conroe, TX
05.2024

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Active listener
  • Exceptional customer service
  • Cash Register Operation
  • POS Systems
  • Hospitality service expertise
  • Professional Demeanor
  • FLUENT IN SPANISH
  • Sales expertise
  • Solid problem solver

Languages

Spanish
Native or Bilingual

Timeline

Barista

Starbucks
10.2024 - Current

Sales Associate

Spirit Halloween Store
09.2023 - 11.2023

Sales Associate

Aberocombie & Fitch
10.2022 - 01.2024

High School Diploma -

Conroe High School

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Esteban Fuentes