Esteban Gamboa
Round Rock,TX
Summary
An energetic and enthusiastic food service professional with proven experience in a fast-paced hospitality environment. Friendly and punctual team player. Customer oriented with excellent interpersonal and communication skills. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Sales Associate
Addias
03.2021 - 04.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Lead Server
Tony C’s
02.2020 - 02.2021
- Responsible for serving 200 customers on average per shift
- Welcome and seat guests
- Present and discuss menus
- Answer questions and provide suggestions on food and beverage options
- Take orders and enter into a POS system
- Serve food and beverages including specialty dishes
- Deal promptly with requests and complaints
- Prepare final bill and process payments
- Trained new staff members.
- Enhanced customer experience by providing attentive and personalized service during their dining visit.
- Streamlined the server team''s efficiency by implementing new training methods and communication strategies.
Education
Bachelor of Arts - Communication And Leadership
University of Texas At Austin
Austin, TX05.2027
Stony Point High School
01.2023
Skills
- Customer Service
- Reliable
- Thrive in fast-paced environment
- Committed team player
- Organized and efficient
- Courteous, professional demeanor
- Business Development
- Client Account Management
Roles And Responsibilities
- Responsible for serving 200 customers on average per shift
- Welcome and seat guests
- Present and discuss menus
- Answer questions and provide suggestions on food and beverage options
- Take orders and enter into a POS system
- Serve food and beverages including specialty dishes
- Deal promptly with requests and complaints
- Prepare final bill and process payments
- Trained new staff members
Timeline
Sales Associate
Addias
03.2021 - 04.2023
Lead Server
Tony C’s
02.2020 - 02.2021
Bachelor of Arts - Communication And Leadership
University of Texas At Austin
Stony Point High School
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