Summary
Overview
Work History
Education
Skills
Timeline
Generic

Esteban Garcia

Seattle,WA

Summary

Dynamic professional with a proven track record in customer engagement and inventory management, notably at Ebay. Excelled in maximizing profitability through strategic pricing and providing exceptional after-sales support. Demonstrates strong problem-solving abilities and teamwork, enhancing operational efficiency and customer satisfaction. Skilled in employing marketing strategies and sales techniques to drive success.

Overview

20
20
years of professional experience

Work History

Seller

Ebay
01.2012 - Current
  • Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
  • Utilized product knowledge to educate customers on features and benefits.
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Provided customers with information on shipment amounts and cost of products through email or online support chat.
  • Maximized profitability with strategic pricing, discounting, and inventory management techniques.
  • Provided exceptional after-sales support by promptly addressing inquiries or concerns from customers regarding their purchases or services rendered.
  • Negotiated prices, terms of sales and service agreements.

Drummer

Freelance Drummer
01.2005 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Delivery Driver

Go Green Haulerz
09.2024 - 01.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Dishwasher

Elysian Fields
09.2023 - 09.2024
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.

Ebike Maintenance

Lime Bikes
03.2024 - 08.2024

Maintained "lime" brand bikes in the greater seattle are by swapping batteries and moving ebikes to designated areas as needed.

Education

High School Diploma -

Nathan Hale High School
Seattle Wa

Skills

  • Customer engagement
  • Marketing strategies
  • Inventory management
  • Sales techniques
  • Online platforms
  • Cost control
  • Shipping
  • Online auction tactics
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Food safety and sanitation
  • Task prioritization
  • Written communication
  • Problem-solving abilities
  • Reliability

Timeline

Delivery Driver

Go Green Haulerz
09.2024 - 01.2025

Ebike Maintenance

Lime Bikes
03.2024 - 08.2024

Dishwasher

Elysian Fields
09.2023 - 09.2024

Seller

Ebay
01.2012 - Current

Drummer

Freelance Drummer
01.2005 - Current

High School Diploma -

Nathan Hale High School
Esteban Garcia