Summary
Overview
Work History
Education
Skills
Timeline
Generic

Esteban Gonzalez

1514 N Maple Ave,IL

Summary

Dynamic quality assurance leader with a proven track record at Carstens, skilled in continuous improvement and team building. Expert in training and mentoring, I have successfully enhanced operational efficiency and product quality while fostering a motivated workforce. Committed to excellence, I drive results through effective cross-functional collaboration.

Overview

15
15
years of professional experience

Work History

Head of QA

Carstens
03.2020 - Current
  • Oversaw inspection of products to identify defects and irregularities.
  • Trained new hires on quality assurance processes.
  • Obtained certification for operating forklifts.

Machine Operator

JSI Cabinetry
04.2017 - 03.2020
  • Designed boxes to ensure optimal fit within cabinet spaces.
  • Managed cabinet handling with precision.
  • Guided new hires in mastering machine functions.
  • Conducted regular machine maintenance.


Shift Leader

Culver's Restaurant
06.2014 - 04.2017
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.

Assistant

MBR Services
01.2011 - 04.2012
  • Conducted HVAC training sessions.
  • Led operations for lawn maintenance division.
  • Performed routine maintenance tasks.

Education

HVAC

Triton College
River Grove, IL
05.2011

Skills

  • Continuous improvement implementation
  • Training and mentoring
  • Cross-functional team leadership
  • Quality assurance expertise
  • Team building and motivation

Timeline

Head of QA

Carstens
03.2020 - Current

Machine Operator

JSI Cabinetry
04.2017 - 03.2020

Shift Leader

Culver's Restaurant
06.2014 - 04.2017

Assistant

MBR Services
01.2011 - 04.2012

HVAC

Triton College

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