Esteban Hernandez
Riverside,CA
Summary
I am a diversely skilled worker with important knowledge of customer service, working with teams, and using technology, such as computers. I have over five years of knowledge about computers and am capable of advising customers about different things, like promotions and products. I am capable of adapting to different jobs, and being able to excel in them.
Overview
5
5
years of professional experience
Work History
Driver - Resources Department
Coachella Festival 2025
Indio, California
2025.04 - 2025.04
- Operated golf carts to collect waste and trash left by campers.
- Maintained the cleanliness of 4 to 8 camping ground sections.
- I held responsibility for my own sections as a driver, with someone as my passenger.
- Worked with a team of other drivers to respond in real time to maintain the cleanliness of many camping grounds, and security camping grounds.
- Followed safety protocols and directions.
- Demonstrated reliability and good responsibility during a high-demand event.
Sales Advisor
Best Buy
La Quinta, California
2022.10 - 2024.05
- Assisted customers in selecting products to meet their needs.
- Provided expert knowledge on electronics and technology features.
- Maintained store appearance by organizing merchandise displays.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales goals.
- Educated customers on promotional offers and financing options.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Operated register, handled cash and processed credit card transactions.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Computer Repair Technician
Self Employed
Palm Desert, USA
2020.06 - 2021.08
- Troubleshot minor problems and reported larger technical issues.
- Provided product information and resolved concerns to assist customers.
- Performed general maintenance and repair.
- Provided efficient and courteous service to customers at all times.
- Assembled custom-built computers based on client specifications.
- Conducted software installations and updates for various operating systems.
Education
Associate of Arts - Computer Science
Fullerton College
Fullerton, CAHigh School Diploma - Computer Science Principles, AP Calculus AB
Palm Desert High School
Palm Desert, CASkills
- Customer Service
- Sales techniques
- Team collaboration
- Math and Writing
- Working with Computers and Software
- Computer Hardware Installation
- Software Installation and Repair
- Computer Troubleshooting and Diagnostics
- Technology Information and Explanations
- Professional Photography
- Video Editing
Timeline
Driver - Resources Department
Coachella Festival 2025
2025.04 - 2025.04
Sales Advisor
Best Buy
2022.10 - 2024.05
Computer Repair Technician
Self Employed
2020.06 - 2021.08
Associate of Arts - Computer Science
Fullerton College
High School Diploma - Computer Science Principles, AP Calculus AB
Palm Desert High School