Esteban Jimenz
Bolingbrook,IL
Summary
Dedicated professional with strong customer service skills and attention to detail. Committed to ensuring customer satisfaction and maintaining high standards in service delivery.
Overview
3
3
years of professional experience
Work History
Porter
Gerald Kia Of Naperville
Naperville, Illinois
08.2025 - Current
- Assisted customers with vehicle inquiries and directed them to relevant departments for efficient service.
- Organized and maintained cleanliness of dealership waiting area and service bays to create welcoming environment.
- Prepared vehicles for customer test drives by ensuring they were clean and fueled.
- Delivered exceptional customer service by addressing client needs promptly and courteously.
- Greeted customers and provided assistance with their needs.
- Assisted in setting up displays for special events or promotions.
- Handled vehicles to showcase inventory and engage customers effectively.
Closing Expert
Target
Bolingbrook, IL
06.2024 - 07.2025
- Processed customer transactions efficiently and accurately at checkout.
- Assisted customers in locating merchandise and answering inquiries to enhance shopping experience.
- Collaborated with team members to ensure smooth operations during peak hours.
- Managed cash register functions, including balancing cash drawer at shift end.
- Educated customers on promotions and Target's loyalty programs, increasing engagement and loyalty.
- Resolved customer issues promptly to enhance satisfaction and loyalty.
- Resolved customer issues with knowledgeable and friendly service, contributing to high satisfaction levels.
Pizza Maker
Home Run Inn Pizza
Bolingbrook, IL
05.2023 - 06.2024
- Prepared fresh pizza dough daily using quality ingredients and precise techniques.
- Assembled and topped pizzas according to customer specifications and company recipes.
- Operated ovens to achieve consistent pizza quality through precise baking times.
- Ensured proper use of kitchen tools and equipment for efficient pizza production.
- Communicated with team members to coordinate timely order preparation and delivery.
- Processed customer orders promptly, ensuring accuracy and satisfaction.
- Maintained cleanliness of workstations and adherence to food safety standards.
- Assisted in training new staff on pizza-making techniques and kitchen procedures.
Education
Bachelor of Science - Computer Science
Lewis University
Romeoville, ILSkills
- Cleaning standards
- Janitorial duties
- Use of Cleaning Tools
- Customer service
- Customer engagement
- Vehicle maintenance
- Safety compliance
- General labor
- Stock organization
- Attention to detail
- Reliability and punctuality
- Time management
- Adaptability
- Problem solving
- Effective communication
- Team collaboration
- Valid Driver's license
- Clean driving record
- Cleanliness and hygiene
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Porter
Gerald Kia Of Naperville
08.2025 - Current
Closing Expert
Target
06.2024 - 07.2025
Pizza Maker
Home Run Inn Pizza
05.2023 - 06.2024
Bachelor of Science - Computer Science
Lewis University