Summary
Overview
Work History
Education
Skills
Timeline
Generic

Esteban Menchaca

Chicago,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Construction Worker

Family Business
01.2018 - 12.2023
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
  • Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
  • Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Customer Service Representative

City Sports
04.2018 - 10.2018
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
  • Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.

Cooker Operator

Johnnies Red Hots
07.2017 - 10.2017
  • Enhanced kitchen efficiency by streamlining cooking processes and organizing workstation layouts.
  • Improved food quality by ensuring proper execution of recipes and monitoring ingredient freshness.
  • Expedited meal preparation with advanced planning, task delegation, and efficient use of resources.
  • Maintained a clean, safe workspace by adhering to strict sanitation guidelines and safety regulations.
  • Boosted customer satisfaction through the consistent delivery of high-quality meals and timely service.
  • Collaborated with team members to prepare large-scale banquet meals for special events and catering orders.
  • Contributed to a positive work environment through effective communication, teamwork, and problem-solving abilities.

Cook

Jimmy John's
06.2016 - 05.2017
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Collaborated with the management team to develop new menu items based on customer feedback and preferences.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.

Education

High School Diploma -

ITW Speer Academy
5321 W Grand Ave, Chicago, IL 60639

Skills

    • Heavy Equipment Operation
    • Team-Oriented and Dependable
    • Food Presentation
    • Frying
    • Grilling
    • Surface Cleaning
      • Supply Restocking
      • Ingredients Measuring
      • Customer Service
      • Cooking
      • Issue Research
      • Customer Support

Timeline

Customer Service Representative

City Sports
04.2018 - 10.2018

Construction Worker

Family Business
01.2018 - 12.2023

Cooker Operator

Johnnies Red Hots
07.2017 - 10.2017

Cook

Jimmy John's
06.2016 - 05.2017

High School Diploma -

ITW Speer Academy

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Esteban Menchaca