Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Esteban Ocasio

Orlando,FL

Summary

Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dishwasher

Space 220 (Delaware North)
08.2023 - Current
  • My main responsibilities are: Cleaning and putting away pots, pans, dishes, and other cooking utensils
  • Ensuring that my work area is kept clean and organized up to health inspection code
  • Sweeping, mopping and cleaning coolers and freezers
  • Removing trash and recyclables and dealing with them in the appropriate manner
  • Taking inventory and storing away kitchen supplies.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.

Cashier/Store Associate

Ross Inc.
07.2023 - 08.2023
  • I am responsible for accurately and efficiently processing customer purchases, accepting payments, and providing change
  • I am responsible for keeping my work area clean, organized, and well-stocked
  • I will greet customers, answer questions, address concerns or complaints, and provide assistance with locating products or navigating the store
  • I am responsible for training new cashiers on register operations, customer service protocols, security measures, and company policies and procedures.
  • Worked flexible schedule and extra shifts to meet business needs.

Overnight Stocker

Walmart
09.2021 - 06.2023
  • Stocking shelves all while giving excellent customer service
  • Responsible for creating plastic or cardboard bales whenever the baler had become too full.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.

Merchandise Receiving Associate

MRA
09.2021 - 06.2023
  • Keeping track of outgoing and incoming shipments
  • Work with vendors to detail and confirm the amount of freight coming into the store and the removal of expired merchandise or items that do not have a location
  • I would be in charge of claims (damaged, broken, expired and called back items) and would have to determine the proper way of organizing and disposing of them, this would be done through markdowns, donation, disposal or packaging for later removal from the store
  • The removal of pallet stacks and plastic/cardboard bales
  • I would be responsible for the proper detailing and packaging of broken/leaking dangerous items or fluids that would need to be disposed of in a particular manner to secure the item in question for the safety of whoever comes in contact with it.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Online Grocery Pickup

Walmart
09.2021 - 06.2023
  • Identifying the specifications and needs of clients and locating products that meet the requirements
  • Interacting with customers to know/determine what they are looking for, provide advice and knowledge of the best products to purchase, process purchase, and help with exchanges or returns.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.

Dishwasher/Busser

Sumpter Senior Living (Grace Management)
07.2020 - 09.2021
  • Ensuring the availability of clean dishes by bussing tables, washing dishes, pots, pans, and flatware, and resetting dining areas
  • Preparing dining areas and kitchen for the next shift by cleaning and restocking dining areas and cook stations
  • Cleaning machines and appliances used in the kitchen, such as coffee makers, pots, and pans, mixers, etc
  • Unloading and storing deliveries shipments
  • Sweeping and mopping floors, especially in the event that items are broken or spilled
  • Taking out the trash and rinsing garbage cans
  • Supporting other restaurant staff members by assisting with other tasks, as needed.

Correctional Officer

Lake Correctional Institution
05.2020 - 07.2020
  • Supervise inmates
  • Observe traffic in and around the compound
  • Monitor, supervise and screen inmate visitor traffic
  • Make periodic patrols of quarters and work areas
  • Maintain proper security of inmates being transported.
  • Conducted routine and emergency head counts.
  • Completed intake paperwork, fingerprints, and searches.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.

Overnight Stocker

Walmart
01.2019 - 12.2019
  • Loading and unloading shipments
  • Organizing backroom spaces
  • Constructing displays
  • Stocking shelves all while giving excellent customer service.

Customer Service Representative

GMS Connect
09.2018 - 12.2018
  • Conducting inbound and outbound calls while navigating through multiple computer applications
  • Also would provide our world-class healthcare providers the best possible customer care.

Store Associate

Goodwill Industries
06.2017 - 12.2018
  • Ring up and bag customer's items and at the end of the transaction and ask if they like to make a donation
  • Help pick up the store and organize after closing
  • Clean the restrooms and restock the soap dispensers and toilet paper
  • Accept donations and sort through them to see if anything was appropriate to be sold
  • Assist customers with loading/unloading heavy items into their vehicles
  • Collect the shopping carts and bring them inside and organize them.

Store Associate

Save-A-Lots
03.2016 - 06.2017
  • Attending to cash register
  • Wiping down cash registers
  • Disposing of trash and mopping the store after closing
  • Assisting customer when asked questions about the store
  • Sweeping rugs and dust mop the store
  • Cleaning and restocking the restrooms.

Education

High school diploma -

Colonial High School
Orlando, FL
05.2017

Skills

  • Shipping procedures
  • Scheduling
  • Loading and unloading
  • Stock Rotation
  • Attention to Detail
  • Merchandise staging
  • Teamwork and Cooperation
  • Lawn Care
  • Customer Service
  • Waste disposal
  • Heavy Lifting
  • Chemical Handling
  • Lawn Mowing
  • Painting
  • Power Equipment Operation
  • Floor cleaning
  • Conscientious and Detail-Oriented
  • Painting and Plastering
  • Window Washing
  • Operating mowers and tractors
  • Hedge and Bush Trimming
  • Waste Management
  • Grounds Maintenance

Certification

  • Drivers license, December 2017, December 2025
  • Concealed weapon and firearm license, February 2020, February 2027

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Dishwasher

Space 220 (Delaware North)
08.2023 - Current

Cashier/Store Associate

Ross Inc.
07.2023 - 08.2023

Merchandise Receiving Associate

MRA
09.2021 - 06.2023

Online Grocery Pickup

Walmart
09.2021 - 06.2023

Overnight Stocker

Walmart
09.2021 - 06.2023

Dishwasher/Busser

Sumpter Senior Living (Grace Management)
07.2020 - 09.2021

Correctional Officer

Lake Correctional Institution
05.2020 - 07.2020

Overnight Stocker

Walmart
01.2019 - 12.2019

Customer Service Representative

GMS Connect
09.2018 - 12.2018

Store Associate

Goodwill Industries
06.2017 - 12.2018

Store Associate

Save-A-Lots
03.2016 - 06.2017

High school diploma -

Colonial High School

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Esteban Ocasio