Cashier Manager
Maria Ochoa 718 902 5982
Orange Park, FL
11.2022 - 05.2023
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Built and maintained working relationships with peers and upper management.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Increased likelihood of repeat business by building friendly relationships with customers.
- Reconciled registers to prepare daily bank deposits.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Processed [25] transactions per day and handled money transfers, deposits and withdrawals.
- Built positive and productive customer connections to drive consistent sales.
- Discussed client financial options to keep customers informed regarding transactions.
