Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Esteban Rodriguez

San Diego,CA

Summary

Energetic successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Lead Operator

Becton Dickinson
San Diego, CA
08.2021 - Current
  • Developed and implemented process improvements to increase production efficiency.
  • Trained new employees on safe operating procedures and job responsibilities.
  • Performed daily maintenance checks and troubleshooting of equipment malfunctions.
  • Assisted in the development of Standard Operating Procedures.
  • Provided technical support to other departments within the organization.
  • Adapted quickly to changing conditions in order to meet customer demands.
  • Delegated tasks to team members based upon individual strengths and expertise, leading to increase in productivity and workflows.
  • Maintained tools by cleaning before and after each shift.
  • Learned and followed safety and emergency procedures.
  • Reported failures, malfunctions or wear issues on equipment to supervisor.
  • Maintained production and quality documentation.
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Used hand trucks and forklifts to unload, load and transport items.

Lead Associate

Tommy Hilfiger
San Ysidro, CA
11.2020 - 08.2021
  • Assume full responsibility for stockroom
    • Responsible for Not On Floor (NOF) reports
    • Overlook sales and profits for the store
    • Responsible for stock presentation and cleanliness
    • Opening/Closing store
    • Customer Service
    • Store floor management
    • Responsible of registers
    • Responsible of transfers
    • Motivate and develop support staff to meet store goals/objectives
    • Take direction and complete assigned tasks and responsibilities
    • Responsible for all activities within the store in the absence of the GM/ SM or Associate Manager.
    • Assist in recruiting and hiring sales associates who have strong presentation and communication skills representative of the tommy hilfiger image.
    • Deal with difficult situations while maintaining performance
    • Responsible for direct supervision of a selected department or departments and ensuring the department performs to its maximum potential
    • Identify and implement strategies and initiatives to achieve and exceed business goals
  • Provided leadership to team members by motivating, training, coaching and disciplining staff.

Assistant Manager

GNC Live Well
San Ysidro, CA
10.2019 - 09.2020
  • Sell merchandise with great product knowledge
    • Perform daily register and store open/close functions
    • Assume full responsibility for the store in store manager absence
    • Customer service
    • Membership sales
    • Responsible for store presentation and cleanliness
    • Manage revenue of the store: cash handling/bank deposits
    • Preparation of work schedules
    • Identify and implement strategies and initiatives to achieve and exceed business goals
    • Deal with difficult situations while maintaining performance
    • Manage all controllable expenses, including the allocation of payroll

Sales Associate

Puma
San Ysidro, CA
10.2017 - 11.2019
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Tracked sales performance metrics to identify trends in the market place.
  • Developed promotional strategies to increase sales volume.
  • Scheduled shifts for fellow associates during peak traffic times.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Developed trusting relationships with customers by making personal connections.

Stock Associate

Aeropostale
San Ysidro, CA
10.2017 - 11.2019
  • Maintained accurate inventory records by regularly performing stock counts and audits.
  • Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
  • Assisted customers in locating products throughout the store.
  • Performed daily opening and closing procedures such as counting the contents of cash drawers and checking all equipment for proper functioning.
  • Responded efficiently to complaints from customers about quality issues or other matters related to their shopping experience.
  • Updated pricing and sales signs to promote merchandise.
  • Maintained current and accurate inventory with cycle counts and audits.

Education

High School Diploma -

Cbtis No. 146 Jose Vasconcelos
Tijuana, BC
07-2017

Skills

  • Process Management
  • Workflow Optimization
  • Team Player
  • Project Management
  • Heavy Equipment Operation
  • Warehouse Operations
  • Effective Communication
  • Teamwork and Collaboration

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Lead Operator

Becton Dickinson
08.2021 - Current

Lead Associate

Tommy Hilfiger
11.2020 - 08.2021

Assistant Manager

GNC Live Well
10.2019 - 09.2020

Sales Associate

Puma
10.2017 - 11.2019

Stock Associate

Aeropostale
10.2017 - 11.2019

High School Diploma -

Cbtis No. 146 Jose Vasconcelos
Esteban Rodriguez