Summary
Overview
Work History
Education
Skills
Timeline
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Esteban Ruiz Villanueva

Esteban Ruiz Villanueva

Kennesaw,GA

Summary

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.

Overview

3
3
years of professional experience

Work History

Team Lead Trainer

Whataburger
09.2022 - Current
  • Consistently Everyday, I complete inventory three times a day to account for vegetables produce, beef produce, and many more food productions to make our stock levels right on track
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Enhanced team performance by implementing effective training strategies and methods.
  • Developed comprehensive training programs for new hires, resulting in improved productivity and job satisfaction.
  • Collaborated with management to identify skill gaps and create targeted training initiatives.
  • Streamlined onboarding process for new team members, reducing time-to-productivity ratio.
  • Set positive example for team members by providing high-quality, efficient service.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Developed and executed performance management programs to increase employee engagement and productivity.
  • Trained single handely mostly every single manager, and worker throughout most stores in the state of Georgia

Team Member

Pizza Hut
06.2023 - 07.2023
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.
  • Monitored and verified all merchandise was properly priced and labeled.
  • This was a summer job, it taught me how it was to learn to work in new ares outside of home
  • Had honestly the role of a manger due to the store being run by me and three other employees
  • Developed effective improvement plans in alignment with goals and specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Frequently inspected production area to verify proper equipment operation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Team Member

Cookout
12.2021 - 09.2022
  • Assisted with inventory counts and stocking of merchandise.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Team Member

Papa Johns
04.2021 - 10.2021
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

Bachelor of Business Administration in Accounting. - Accounting And Finance

Kennesaw State University
Kennesaw, GA
05.2027

High School Diploma -

Kell High School
Marrieta, GA
05.2023

Skills

  • Negotiation
  • Coaching and Mentoring
  • Feedback Delivery
  • Training documentation
  • Training Materials Development
  • Active Listening
  • Team Leadership
  • Role Modeling
  • Product Knowledge
  • Cleaning and sanitation
  • Workforce Management
  • Continuous Development
  • Safe Food Handling
  • Employee Training
  • Customer Service
  • Corporate Goals and Targets
  • Staff Development
  • Process Improvement
  • Attention to Detail
  • Team Collaboration
  • Time Management

Timeline

Team Member

Pizza Hut
06.2023 - 07.2023

Team Lead Trainer

Whataburger
09.2022 - Current

Team Member

Cookout
12.2021 - 09.2022

Team Member

Papa Johns
04.2021 - 10.2021

Bachelor of Business Administration in Accounting. - Accounting And Finance

Kennesaw State University

High School Diploma -

Kell High School

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Esteban Ruiz Villanueva