Esteban Sable

Engaged with prospects, scheduled tours, and responded to inquiries.
Conducted virtual and in-person tours, highlighting property features.

Managed leads and activities through Rent Café, Yardi and Knock CRM systems.
Prepared market-ready model units, ensuring optimal presentation.

Utilized virtual technologies like Realync to engage prospects effectively.
Processed applications, conducted verifications, and converted

approvals to move-ins.
Proactively followed up with prospects to drive conversions.

Supervise sales staff of ten; communicate job expectations and provide direction, support, and motivation to team to meet sales targets.
Created sales initiatives that drove sales by 20% and increased business development by 15%.

Responsible for resolving problems; identifying and responding to customer needs.
Inspected and maintained the gym facility to verify safety and hygiene.

Managed client training, designed programs and nutritional plans.

Provided exceptional customer service and achieved referrals.
Ensured gym equipment safety and proper functioning.

Lead a team of 20+ private trainers, overseeing all recruiting, hiring, and training as well as ensuring all personnel performed at consistently elevated levels. Developed and maintained a wide base of member relationships.

Specialized in member engagement and retention, which included daycare programs.
Overhauled an underperforming department developing a team that was able to consistently meet and exceed budgeted targets for rendered revenue.

Identify and assess conflicts in the customer services department.