Overview
Work History
Education
Skills
Languages
Timeline
Generic
Esteban Silva

Esteban Silva

Long Beach,CA

Overview

23
23
years of professional experience

Work History

Delivery Associate

Amazon LLC
09.2016 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
  • Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
  • Streamlined package handling by organizing parcels for efficient loading and unloading.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
  • Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
  • Conducted thorough pre-trip inspections on assigned vehicles daily, identifying any repair needs immediately.
  • Maintained accurate records of all completed deliveries, ensuring proper documentation for billing purposes.
  • Managed last-mile delivery logistics efficiently, ensuring timely completion of daily routes within specified timelines.
  • Increased repeat business by providing exceptional customer service during each interaction.
  • Enhanced delivery efficiency by optimizing route planning and time management.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Stayed current on company policies and industry best practices, attending training sessions as required for continued growth in the role.

Housekeeper Shift Lead

1fifty1 Inc
08.2023 - 03.2025
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Returned emptied garbage receptacles to proper locations.

Facilities Engineer

Lakewood Regional Medical Center
01.2008 - 02.2019
  • Maintained up-to-date knowledge regarding industry best practices, driving continuous improvement within the organization''s facilities management processes.
  • Collaborated with cross-functional teams to complete complex facility projects on time and within budget.
  • Improved facility efficiency by conducting regular inspections and implementing necessary upgrades.
  • Managed contractors effectively, ensuring timely completion of facility-related projects while minimizing disruptions to daily operations.
  • Coordinated emergency response plans, minimizing potential impact from unforeseen events such as natural disasters or equipment failures.
  • Supported company growth by overseeing construction projects for new or expanded facilities.
  • Assessed equipment needs and procured suitable tools or machinery, improving overall facility functionality.
  • Optimized space utilization through effective workspace design and layout planning.
  • Reduced maintenance costs for the company by establishing preventive maintenance programs.
  • Conducted root cause analysis for recurring issues, devising long-term solutions to prevent future occurrences.
  • Enhanced workplace safety with thorough hazard assessments and implementation of corrective measures.
  • Ensured compliance with local, state, and federal regulations for all aspects of facility management.
  • Reviewed subcontractor proposals critically during vendor selection process, securing high-quality services at competitive prices.
  • Facilitated smooth relocations or expansions by coordinating logistics and managing transitional processes efficiently.
  • Developed energy-saving initiatives, leading to a significant reduction in utility expenses.
  • Established clear communication channels between facilities department staff members to improve collaboration and streamline decision-making processes.

Environmental Services Manager

Sodexo USA
01.2002 - 02.2007
  • Developed training programs for staff on proper handling of hazardous materials, resulting in reduced incidents and improved safety measures.
  • Collaborated with cross-functional teams to integrate environmental considerations into daily operations and long-term planning efforts.
  • Developed comprehensive waste minimization plans that included reducing, reusing, and recycling options, which ultimately decreased overall waste generated by the facility.
  • Participated in industry conferences to stay current on emerging trends in environmental services management.
  • Supervised and directed daily work of team of Number sanitation personnel.
  • Stored chemicals in compliance with Name regulations.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

Hvac - HVAC Installation And Repair

Mainstream Engineering
Rockledge, FL
04.2006

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Excellent oral and written communication
  • Deep cleaning expertise

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Housekeeper Shift Lead

1fifty1 Inc
08.2023 - 03.2025

Delivery Associate

Amazon LLC
09.2016 - Current

Facilities Engineer

Lakewood Regional Medical Center
01.2008 - 02.2019

Environmental Services Manager

Sodexo USA
01.2002 - 02.2007

Hvac - HVAC Installation And Repair

Mainstream Engineering

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Esteban Silva