Esteban Torres

Positions Quick Service:

Line

Cashier

Stocker

Captain

Positions Table Service:

Seat

Float

Greet

Food Runner (Just Trainned)

Software Used Mantra and Aloha

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Managed day-to-day business operations.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Evaluated performance against goals and implemented appropriate development plans.
• Recruited and hired top-level talent to add value and expertise to sales department.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.