Esteban Villegas
Houston,TX
Summary
With experience as a Plumbing Apprentice at Air Express and Assistant Manager at Family Dollar. Demonstrated expertise in my work and decision-making, significantly reducing callbacks by ensuring quality repairs. Excelled in making strong working relationships and enhancing customer satisfaction through effective problem resolution.
Experienced with installing, repairing, and maintaining plumbing systems in various settings. Utilizes problem-solving skills to address and resolve plumbing issues efficiently. Strong understanding of safety protocols and best practices, ensuring compliance and quality workmanship.
Overview
10
10
years of professional experience
Work History
Plumbing Apprentice
Air Express
11.2019 - Current
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Unclogged sinks and toilets for customers using tools.
- Reduced callbacks by ensuring thorough inspections and quality repairs on all jobs completed.
- Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
Assistant Manager
Family Dollar
02.2015 - 10.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, making a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy.
- Improved customer satisfaction by addressing and resolving complaints.
Education
High School Diploma -
Aldine Senior High
11101 Airline Dr06-2017
Skills
- Hand tool use
- Pipe threading
- Water line installation
- Piping installation
- Pipe insulation
- Valve replacement
- Basic repairs
- Leak detection
- Fixture repair
- Decision-making
- Faucet repair
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Plumbing Apprentice
Air Express
11.2019 - Current
Assistant Manager
Family Dollar
02.2015 - 10.2017
High School Diploma -
Aldine Senior High
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