Estefani Alvarez

• Managed the company’s social media platforms, creating engaging content to promote flooring products.
• Responded to customer inquiries via email, providing order updates and product information.
• Processed and shipped free sample requests to potential clients.
• Wrote and published blog posts on Shopify to enhance brand visibility and SEO.
• Assisted in online marketing efforts to drive traffic and improve customer engagement.

Creeler Operator

• Loaded and replaced yarn packages onto creel racks to maintain continuous production.
• Monitored yarn supply and ensured proper threading to prevent production delays.
• Inspected yarn for defects and reported quality issues to supervisors.
• Worked effectively in a team environment, coordinating with partners to ensure smooth operations.
• Served as a Certified Trainer, mentoring and assisting new employees in learning creeling procedures and safety protocols.
• Maintained a clean and organized work area to support efficiency and workplace safety.

• Assembled and glued carpet samples onto sample boards for display and distribution.
• Located and identified unloaded carpet rolls for sample production.
• Printed and processed cutting specifications, ensuring accurate sample dimensions and quantities.
• Assisted in maintaining inventory and organizing sample materials for efficient workflow.