Summary
Work History
Education
Skills
Languages
Timeline
Cashier

Estefani Arellano

Summary

Research-driven and highly organized worker bringing articulate communication skills and strong attention to detail. Dedicated, responsible and eager to grow abilities while boosting operational success. Ready to develop new skills and grow knowledge by gaining practical experience. Quick learner familiar with common software applications and research methodologies.


Trustworthy and dedicated with five years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Work History

Cashier

Cermak Fresh Market
Bedford Park, IL
06.2022 - 08.2022
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on sales software system operation.
  • Tallied cash drawer at beginning and end of each work shift.
  • Stocked, tagged and displayed merchandise as required.
  • Collected and authorized payments of guests.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Processed customer refunds and exchanges according to established guidelines.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reviewed new promotions and monitored price changes.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Freight Team Associate

Home Depot
Chicago, IL
05.2022 - 08.2022
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
  • Loaded and unloaded freight manually or using company-provided equipment.
  • Operated pallet jacks and forklifts to move freight and load trucks.
  • Organized products to streamline packing procedures.
  • Documented freight movement to prevent lost or misplaced items.
  • Kept work areas neat and tidy by removing paper, trash and debris and sweeping floors.

Crew Member

McDonald's
Chicago, IL
01.2022 - 03.2020
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals and collected payments.
  • Became familiar with products to answer questions and make suggestions.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Trained new team members on procedures, customer service and sales techniques.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Offered upgrade items and showcased daily specials to promote restaurant products.
  • Addressed guest needs, questions or concerns to create optimum experience onboard.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Worked front counter, drive-thru and other areas.
  • Prepared products following restaurant, health and safety standards and procedures.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Worked well with teammates and accepted coaching from management team.

Education

Bachelor of Science - Integrative Biology

University of Illinois At Urbana-Champaign
Champaign, IL
05.2024

High School Diploma -

Chicago Bulls College Prep
Chicago
06.2020

Skills

  • Customer assistance
  • Stocking and Replenishing
  • POS Systems
  • Point of Sale Knowledge
  • Merchandise Restocking
  • Product and Service Sales
  • Cash Register Operation
  • Refunds and exchanges
  • Guest inquiries
  • Written and verbal communication
  • Payment collection

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Cermak Fresh Market
06.2022 - 08.2022

Freight Team Associate

Home Depot
05.2022 - 08.2022

Crew Member

McDonald's
01.2022 - 03.2020

Bachelor of Science - Integrative Biology

University of Illinois At Urbana-Champaign

High School Diploma -

Chicago Bulls College Prep
Estefani Arellano