Estefani Garcia
Linthicum Heights,MD
Summary
Known for creating and implementing training that expands team member capabilities and instructs users on system utilization/improvement. Quick learner with the ability to apply new skills to responsibilities effectively, while continuously seeking personal and professional growth. Authorized to work in the US for any employer.
Overview
1
1
Language
9
9
years of professional experience
Work History
Branch Banking Specialist ||
Shore United Bank
Glen Burnie, MD
05.2026 - Current
- Managed customer inquiries and resolved account issues efficiently.
- Developed and implemented streamlined processes for loan applications.
- Ensured accuracy in transaction processing and account maintenance.
- Collaborated with cross-functional teams to improve operational workflows.
- Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout the process.
Accountant
Safford Brown Honda Toyota Glen Burnie
Glen Burnie, MD
02.2024 - 12.2025
- Process and refund extended warranty/finance product cancellations
- Provide expert product knowledge and recommend appropriate solutions
- Maintain accurate financial records in accounting software
- Negotiate pricing terms and contracts to ensure profitability
- Utilize CRM tools to track leads, manage interactions, and forecast sales
Teller
Wells Fargo
Westminster, MD
10.2021 - 09.2023
- Delivered exceptional customer service as the primary branch representative
- Handled cash transactions with accuracy and efficiency
- Resolved transaction errors, customer issues, and technical problems
- Maintained security and confidentiality at all times
Crew Member
Chipotle Mexican Grill
Sykesville, MD
08.2020 - 10.2021
- Maintained high customer satisfaction throughout order process
- Managed inventory and product availability
- Ensured cleanliness and compliance with health standards
Administrative Assistant
Flux Marketing Corporation
Linthicum, MD
07.2018 - 06.2019
- Created daily schedules to optimize operations
- Coordinated team tasks to achieve objectives
- Maintained accessible, organized records
Crew Member
Chipotle Mexican Grill
Fulton, MD
07.2017 - 06.2018
- Enhanced customer experiences and maintained store cleanliness
- Prepared and organized stock daily
- Fulfilled unique customer ingredient requests
Education
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Reservoir High School
05.2018
Skills
- Cash Handling
- Financial Services
- Communication Skills
- Banking
- Customer Service
- Computer Skills
- Cashiering
- Accounting
Personal Information
Work Permit: Authorized to work in the US for any employer.
Languages
Spanish — Fluent
Timeline
Branch Banking Specialist ||
Shore United Bank
05.2026 - Current
Accountant
Safford Brown Honda Toyota Glen Burnie
02.2024 - 12.2025
Teller
Wells Fargo
10.2021 - 09.2023
Crew Member
Chipotle Mexican Grill
08.2020 - 10.2021
Administrative Assistant
Flux Marketing Corporation
07.2018 - 06.2019
Crew Member
Chipotle Mexican Grill
07.2017 - 06.2018
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Reservoir High School