Estefani Martinez
Houston,TX
Summary
Dynamic retail professional with a proven track record at TJmaxx Distribution Center, excelling in customer service and inventory management. Known for reliability and strong money handling skills, I effectively resolved customer issues while enhancing store operations. Bilingual in Spanish, I thrive in team environments and consistently deliver exceptional shopping experiences.
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
TJ Maxx Distribution Center
10.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Cashier
Wic
04.2023 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Documented material movement in inventory management system.
Sanitation Worker
ABM Aviation
02.2021 - 04.2022
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Supported health initiatives by sanitizing high-traffic areas.
Education
High School Diploma -
Benjamin Davis High School
12525 Ella Blvd 7706705-2015
Skills
- Reliability and punctuality
- Flexible schedule
- Money handling
- Product knowledge
- Retail store operations
- FLUENT IN spanish
- Teamwork
- Problem-solving
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Retail Sales Associate
TJ Maxx Distribution Center
10.2024 - Current
Cashier
Wic
04.2023 - 10.2024
Sanitation Worker
ABM Aviation
02.2021 - 04.2022
High School Diploma -
Benjamin Davis High School
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