ESTEFANI SERVIN
TRACY,CA
Summary
Cultivated strong client relationships, managed transactions with precision, and maintained an organized and visually appealing sales floor to enhance customer satisfaction.
Overview
5
5
years of professional experience
Work History
YOUTH DEVELOPMENT PROFESSIONALS
Boys and girls club
01.2025
- Provide daily tutoring and homework assistance to support students’ academic growth and success.
- Plan and lead engaging enrichment programs that combine fun and learning.
- Develop and facilitate interactive health and wellness activities promoting positive lifestyles.
- Supervise youth to ensure a safe, inclusive, and supportive environment.
- Promote positive behavior through encouragement, guidance, and effective interventions.
- Collaborate with team members to maintain a cohesive and productive work environment.
- Communicate with parents and community partners to strengthen youth development initiatives.
SALES ASSOCIATE
Don Robertos
10.2022 - 10.2024
- Develop and maintain a strong network of clientele by building lasting relationships through professional communication and exceptional customer service.
- Greet customers with a friendly, helpful attitude while demonstrating in-depth product knowledge to provide personalized recommendations and enhance the shopping experience.
- Accurately process all sales transactions and handle cash, credit, and other payment methods responsibly.
- Open and process credit applications while assisting customers in understanding available financing options.
SHIFT LEAD
Walgreens
01.2020 - 10.2022
- Hold store keys and independently open and close the store in the absence of management.
- Support team members with warehouse coordination and vendor orders, including receiving and verifying vendor deliveries.
- Accurately process all sales transactions and vendor-related entries at the register, ensuring proper documentation and accountability.
- Assist management in planning, setting up, and maintaining merchandise displays, including promotional, seasonal, and sale layouts.
- Complete planogram resets and product revisions while maintaining accurate inventory counts in sales areas, stockrooms, and overstock locations.
- Assist with bookkeeping tasks such as preparing cash reports, performing cash counts, and reconciling daily transactions.
Education
Associate of Science - Business Administration
San Joaquin Delta College
Stockton, CAAssociate of Arts - AA ARTS, HUM, SOC SCI
San Joaquin Delta College
Stockton, CASkills
- Bi-lingual (Spanish)
- Upselling and cross-selling techniques
- Credit application processing and customer financing support, Excellent Customer Service
- Microsoft Word, Excel, Power Point, Business banking and reconciliation/ Cash handling
- Review, sort, and distribute mail , Cash, ATM & Credit Card Transactions
- Proofread and record data
- Data Entry
- Work well under pressure
- Print, copy, fax, scan, internet research Answer phones, take messages , Team player
- Motivated, Quick learner, Type and create various business
- Data Entry & Record Accuracy
- Documentation & Filing Systems
- Proofreading & Quality Control
- Time Management & Organization
LANGUAGES
English, Spanish.
Timeline
YOUTH DEVELOPMENT PROFESSIONALS
Boys and girls club
01.2025
SALES ASSOCIATE
Don Robertos
10.2022 - 10.2024
SHIFT LEAD
Walgreens
01.2020 - 10.2022
Associate of Science - Business Administration
San Joaquin Delta College
Associate of Arts - AA ARTS, HUM, SOC SCI
San Joaquin Delta College