Estefania Aguayo
San Antonio,TX
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I'm organized and a dependable candidate; successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of post-secondary education
10
10
years of professional experience
Work History
On-site Manager/ Travel PS Toyota Mobility
Showmax Marketing
San Antonio, TX
05.2019 - Current
- Researched product's technical specifications and accurately communicated information.
- Assisted with demonstrations for Toyota Mobility to showcase functionality.
- Continually expanded knowledge of Toyota Mobility product line.
- Demonstrated products to help customers try out offerings before making purchases.
- Established long term customer relationships by using effective communication and active listening skills.
- Attended trainings and workshops to learn about new products and then shared this information with customers.
- As per client; vehicle sales went up to [30%] from quarterly report
Travel Pet Coordinator Subaru
Showmax Marketing
San Antonio, TX
04.2019 - Current
- Liaised with vendors and suppliers to procure decorative materials.
- Factored concerns such as traffic flow patterns, location limitations and safety issues into every design.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Received and processed inventory and completed report.
- Assist Local shelters to meet adoption goals, pet tags, and quality control
- As per Shelters, our Pet program was a success and one weekend we had over [150] dogs adopted.
- Exceeded goals through effective task prioritization and great work ethic
Medical Assistant/Covid-19 Drive-thru Testing
Victory
Dallas, Texas
08.2020 - 12.2020
- Explained procedures to patients to reduce possible spread.
- Oriented and trained new staff on proper procedures and policies.
- Attended required training, education and meetings.
- Participated in Continuous Quality Improvement (CQI) activities.
- Identified test discrepancies.
- Performed COVID-19 tests and exceed goal from 48 to 150.
Brand Ambassador Team Lead/Hostess
Gail & Rice Inc.
San Antonio, United States
01.2018 - 10.2019
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Assisted with daily opening and closing tasks to maintain clean, neat and show floor.
- Conducted consumer surveys and gathered data on purchasing habits for use in branding efforts.
- Contributed to social media content documenting brand's impact in on market.
- Communicated product value, quality and style to educate and entice potential customers.
- Learned products inside and out to give best possible demonstrations and answer consumer questions.
Tour Assistant Manager
Backwoods
San Antonio, TX
03.2019 - 08.2019
- Enthusiastically represent Can-Am Ryker client; Set up & Breakdown large scale event equipment out of a storage unit.
- Be responsible for all reporting, photos, & receipt reconciliation. Create a memorable brand experience for consumers; as well as; engage consumers and share key message about the brand.
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Researched and studied on topics that pertained to tour locations so that such information could be added to scripts.
Market Manager / Field Market Manager
Mosaic
San Antonio, TX
01.2018 - 03.2019
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Track identified metrics (sales, distribution, display, POS, etc.), providing timely performance reports.
- Built and strengthened strategic relationships with vendors, advertising agencies and leading Modelo Beer & Ciroc partners.
- Implemented marketing strategies which resulted in 40% growth of customer base.
- Build relationship with wholesaler management and region teams.
- Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation.
- Participate in execution of events such as samplings, beer dinners, and craft beer educational presentations for customers and consumers.
Retail Sales Manager/Bose Macy's Frames Project
ActionLink LLC
San Antonio, Texas
10.2018 - 01.2019
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Trained team members in successful strategies to meet operational and sales targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Submitted reports to senior management to aid in business decision-making and planning.
Probation Officer
Pride Probation
Palm Beach, FL
01.2017 - 12.2017
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Referred felony and misdemeanor offenders to necessary community resources.
- Wrote progress reports and testified under oath at court hearings.
- Coordinated community and job placement resources.
- Suggested special community service rehabilitation programs to help further support offenders.
- Completed 400 reports on behalf of court and associated legal entities.
Education
Bachelor of Science - Sociology Minor Social Work & Marketing
Marymount Manhattan College
New York, NY 09.2003 - 01.2007
Some College (No Degree) -
Leonardo Da Vinci
Rome, Italy 01.2005 - 03.2005
Skills
Highly Organized
Driven and a Team player
Communication skills
Bilingual: English/Spanish
Excel
PowerPoint
Microsoft Word
TABC
Accomplishments
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Yoga
Kundalini Certified Teacher
Timeline
Medical Assistant/Covid-19 Drive-thru Testing
Victory
08.2020 - 12.2020
On-site Manager/ Travel PS Toyota Mobility
Showmax Marketing
05.2019 - Current
Travel Pet Coordinator Subaru
Showmax Marketing
04.2019 - Current
Tour Assistant Manager
Backwoods
03.2019 - 08.2019
Retail Sales Manager/Bose Macy's Frames Project
ActionLink LLC
10.2018 - 01.2019
Brand Ambassador Team Lead/Hostess
Gail & Rice Inc.
01.2018 - 10.2019
Market Manager / Field Market Manager
Mosaic
01.2018 - 03.2019
Probation Officer
Pride Probation
01.2017 - 12.2017
Some College (No Degree) -
Leonardo Da Vinci
01.2005 - 03.2005
Bachelor of Science - Sociology Minor Social Work & Marketing
Marymount Manhattan College
09.2003 - 01.2007
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