Estefania Garcia
Waukegan,IL
Summary
Dedicated and results-driven Quality Specialist with experience in quality management. Adept at leveraging a deep understanding of quality control principles, data analysis, and process optimization to drive continuous improvement and ensure compliance with industry standards and regulatory requirements. Proven track record of successfully leading cross-functional teams, developing and implementing quality strategies, and managing complex projects, focusing on enhancing the Quality Management System. Recognized for attention to detail, and the ability to foster a collaborative work environment. Seeking to leverage my expertise and leadership skills to transition into a Quality Supervisor role and contribute to Arvato's commitment to superior quality and operational excellence.
Overview
3
3
years of professional experience
Work History
Quality Systems Specialist
Arvato
11.2023 - Current
- Established a strong working relationship with external auditors, streamlining assessment processes while addressing any gaps in compliance. Assisting in a total of five external audits and leading one internal audit.
- Enhanced document retention process using automation throughout the facility, leading to the ongoing digitization of 26 documentation pallets.
- Managed Documentation Management Project, completing a total of 17hrs in training and 37 hrs in workshops.
- Document controlled 150 documents, streamlining the documentation process for increased efficiency and ease of access.
- Led GEMBA walks as a part of lean management and assisted in developing an action tracker using SharePoint and Power BI.
- Implemented a flow using Power BI to automate the approval process for documentation management.
Training Coordinator
Arvato
01.2022 - 11.2023
- Maintained accurate records of employee participation in training events, tracking progress toward learning objectives.
- Developed engaging instructional materials, including presentations, handouts, and interactive activities.
- Established a training plan to assist in onboarding new hires during Q4 and effectively provide tools and training.
- Conducted thorough needs assessments to identify skill gaps and develop appropriate training solutions.
- Coordinated with subject matter experts to ensure training content was accurate, relevant, and up-to-date, improving course effectiveness.
- Facilitated virtual, in-person, and blended learning sessions.
- Established a digital training matrix using Power BI to track 2,680 trainings while automating the training data to link to the Document Center on SharePoint.
Safety Support
Arvato
08.2022 - 02.2023
- Supported company growth by ensuring timely completion of safety-related projects, aligning with organizational objectives.
- Supported safety initiatives through active participation in safety drills and emergency response exercises.
- Led forklift management and created schedules for five trainers to assist in hands-on training.
- Responded promptly to emergencies, assisting and supporting those involved while ensuring necessary reporting was completed.
- Supported and committed to safety programs and OSHA compliance to support a safe work environment.
Safety Support
Arvato
12.2021 - 02.2022
- Supported safety initiatives through active participation in safety drills and emergency response exercises.
- Provided support for operations, ensuring safety protocols were followed at all times.
- Supported and committed to safety programs and OSHA compliance to support a safe work environment.
- Supported forklift management, including forklift training, and established trainers for the program.
- Ensured all necessary data entry was completed using GreenScreen database.
- Provided ongoing support during periods of organizational change by offering guidance on how best to integrate new personnel into the Safety role.
Seasonal HR/Trainer Assistant
Arvato
11.2021 - 01.2022
- Assisted organizations in fostering a positive workplace culture through diversity and inclusion initiatives.
- Led onboarding for new employees to provide company introduction.
- Completed daily training entry for new hires.
- Greeted guests with friendliness and professionalism.
- Assisted in the organization of employee files .
Education
Bachelor of Arts - Education
Wheeling University
Wheeling05.2021
Skills
- MS Office
- Bilingual in English and Spanish
- Seek answers
- Teamwork and Collaboration
- Interpersonal Communication
- ISO Standards
- Quality Management Systems
- Document Control
- Six Sigma Methodologies
- SharePoint
- Power BI
Certifications
Root Cause Analysis Certification
ISO Awareness Certification
Timeline
Quality Systems Specialist
Arvato
11.2023 - Current
Safety Support
Arvato
08.2022 - 02.2023
Training Coordinator
Arvato
01.2022 - 11.2023
Safety Support
Arvato
12.2021 - 02.2022
Seasonal HR/Trainer Assistant
Arvato
11.2021 - 01.2022
Bachelor of Arts - Education
Wheeling University
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