Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Estefania Gil

Sussex,NJ

Summary

Resourceful professional in executive support, known for high productivity and efficient task completion. Specialize in advanced scheduling, document management, and confidential correspondence handling. Excel in time management, problem-solving, and communication, ensuring seamless operations in fast-paced environments. Resourceful Owner's Assistant adept at maintaining high productivity and efficiently completing tasks. Possess specialized skills in schedule management, client communication, and project coordination. Excel in problem-solving, time management, and adaptability to ensure smooth operation and client satisfaction.

Overview

10
10
years of professional experience

Work History

Owner's Assistant

Town Audi Car Corp
Englewood, NJ
03.2015 - 05.2022
  • Helps with time and daily management, scheduling of meetings, correspondence, note-taking, answering phone calls, emailing and also planning events.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Resolved problems promptly to elevate customer approval.
  • Greeted guests in with friendliness and professionalism.
  • Organized resources, records and personnel to accomplish aggressive targets.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services, and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Acknowledge, greet and assist customers by offering friendly and timely service.

Sales Associate

Michael Kors
06.2012 - 02.2015
  • Serve multiple customers, discover their needs, provide accurate product information and make recommendations to generate sales.
  • Build and maintain internal and external customer satisfaction to meet and exceed sales goals.
  • Manage the creation of seasonal floor sets, including: Jewelry, clothing, bags and shoes.

Hostess

Orama
  • Manage all aspects of in house events ranging in size and scope from intimate luncheons to guest buffet and seated dinners.
  • Direct operations and supervise staff in both short and long term goals and objectives.
  • Schedule dining reservations; arrange special services for diners.
  • Handle all queries and client feedback regarding operational matters.

Education

High School Diploma -

Bergenfield High School
Bergenfield, NJ
12.2014

Skills

  • Strategic planning skill
  • Schedule and calendar management
  • Document control
  • Google Drive
  • Expert in Microsoft software
  • Project planning
  • Staff training and development
  • Inventory management
  • Scheduling
  • Employee scheduling
  • Product and service knowledge
  • Record organization
  • Problem resolution
  • Communication skills
  • Team collaboration
  • Customer relationship management
  • Customer service
  • Time management
  • Event planning
  • Sales strategies
  • Meeting coordination
  • Staff training
  • Feedback management
  • Meeting agenda preparation

Languages

English

Spanish

Timeline

Owner's Assistant

Town Audi Car Corp
03.2015 - 05.2022

Sales Associate

Michael Kors
06.2012 - 02.2015

Hostess

Orama

High School Diploma -

Bergenfield High School

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Estefania Gil