Summary
Overview
Work History
Education
Skills
Timeline
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Estefania Gonzalez

Friendswood,TX

Summary

Dedicated Fuels Compliance Coordinator with a robust background in ensuring regulatory adherence and operational efficiency within the fuels industry. Skilled in managing compliance programs, conducting audits, and implementing corrective actions to maintain adherence to federal and state regulations. Proven ability to interpret complex regulatory requirements and communicate effectively with clients and regulatory agencies. Experienced in developing and maintaining documentation and training programs to support compliance efforts. A detail-oriented professional committed to maintaining high standards of safety, environmental responsibility, and operational excellence in all aspects of fuels compliance management.

Overview

9
9
years of professional experience

Work History

Fuels Compliance Coordinator

Camin Cargo Control
Pasadena, TX
08.2021 - Current
  • Analyze laboratory and operational fuel compliance paperwork, prepare reports to abide EPA Regulations.
  • Prepare periodic operations and laboratory review reports.
  • Prepare fuels compliance reports for clients and management.
  • Prepare instructional and training manuals and deliver classes on compliance regulations, documentation requirements, gauging and testing best practices.
  • Stay current with changes and updates from government local and federal agencies in matters of fuels compliance.
  • Completes and maintain laboratory quality records as needed, ensuring documentation and files are accurate, complete and within EPA Regulations and Specifications.
  • Audits laboratory and operation records for compliance to appropriate SOP.

Paralegal Intern

Bill De La Garza & Associates
Webster, TX
08.2023 - Current
  • Enhanced legal research efficiency by utilizing advanced search techniques and legal databases.
  • Assisted attorneys with case preparation, contributing to successful case outcomes.
  • Drafted and revised legal documents for accuracy, consistency, and compliance with applicable laws.
  • Improved client communication by maintaining regular updates on case progress and addressing inquiries promptly.
  • Supported attorneys during court proceedings, providing crucial documentation and evidence organization.
  • Participated in client meetings, contributing valuable insights based on research findings.

Assistant Service Manager

H-E-B
02.2020 - 08.2023
  • Met with customers to discuss service needs and develop effective and practical solutions
  • Met with customers to discuss service needs and offer available solutions
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks
  • Updated existing customers on new products, updated services and changes in accounts to maintain good rapport and increase sales 15%
  • Set and administered department budgets for expenditures, materials and labor
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors
  • Assessed data and information to verify entry, calculation and billing code accuracy
  • Supported operations by communicating with customers, filing documents and managing data
  • Matched purchase orders with invoices and recorded necessary information
  • Verified over $5,000 of cash and credit payments daily.

Customer Service Representative Lead Teller

Comerica Bank
Webster, TX
12.2020 - 08.2021
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Implemented new training programs for better team performance and improved service quality.
  • Streamlined workflow processes to increase efficiency and reduce response times.
  • Collaborated with cross-functional teams to improve overall customer experience.
  • Enhanced branch sales through cross-selling bank products and services to customers.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Team Leader

Chick Fil A
10.2015 - 02.2020
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Counted cash in register drawer at beginning and end of shift
  • Eliminated process gaps by implementing new methods of standardized training
  • Identified and proactively solved internal problems related to employee turnover by revamping training approaches.

Education

Bachelor of Science - Business Administration And Management

University of Houston Clear Lake
Houston, TX
05.2025

Associate of Applied Science - Paralegal Studies

San Jacinto Community College
Houston, Tx
05.2024

Associate of Science - Business Administration And Management

San Jacinto College District
Pasadena, TX
05-2020

High School Diploma -

Clear Lake High School
Houston, Tx
05.2018

Skills

  • Microsoft Office Applications
  • Compiling Data
  • Presentations
  • File Management
  • Data Compilation
  • Administrative Writing
  • Data Analysis
  • Compliance Monitoring

Timeline

Paralegal Intern

Bill De La Garza & Associates
08.2023 - Current

Fuels Compliance Coordinator

Camin Cargo Control
08.2021 - Current

Customer Service Representative Lead Teller

Comerica Bank
12.2020 - 08.2021

Assistant Service Manager

H-E-B
02.2020 - 08.2023

Team Leader

Chick Fil A
10.2015 - 02.2020

Bachelor of Science - Business Administration And Management

University of Houston Clear Lake

Associate of Applied Science - Paralegal Studies

San Jacinto Community College

Associate of Science - Business Administration And Management

San Jacinto College District

High School Diploma -

Clear Lake High School
Estefania Gonzalez